AR Support and Collections Specialist

4 days ago


Denver, Colorado, United States Vertafore Full time
Job Title: AR Support and Collections Specialist

Vertafore is a leading technology company that provides innovative software solutions to the insurance industry. We are seeking a highly skilled AR Support and Collections Specialist to join our team.

Job Summary:

The AR Support and Collections Specialist will be responsible for providing exceptional customer service and resolving billing and collection queries in a timely and professional manner. This role requires strong analytical and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide clear and concise documentation regarding customer problems and resolution
  • Troubleshoot and review customer issues and drive to resolution where possible
  • Review payment options and invoices with internal and external customers
  • Collect on past due accounts via outbound calls and emails
  • Resolve customer disputes and inquiries
  • Provide clear and concise documentation regarding customer problems and resolution
  • Troubleshoot and review customer issues and drive to resolution where possible
  • Review payment options and invoices with internal and external customers
Requirements:
  • College degree preferred
  • 1-2 years account billing, collections, and account resolution experience preferred
  • 2 Years user experience with multiple Enterprise Resource Planning (ERP) systems preferred
Working Conditions:

This role is located in an office setting and requires frequent sitting and/or standing. Specific vision abilities required by this job include close vision (working on a computer, etc.).



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