Integrations Specialist

2 months ago

Baton Rouge, United States Baton Rouge General Full time

JOB PURPOSE OR MISSION: Responsible for creating and maintaining interfaces between applications. As part of those responsibilities, the Integration Specialist will work with lower-level specialists, end-users and other technical groups to integrate the applications into the business process.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS:

· Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.

· Takes initiative in living our Everyday Excellence values and vital signs.

· Takes initiative in identifying customer needs before the customer asks.

· Participates in teamwork willingly and with enthusiasm.

· Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.

· Keeps customers informed, answers customer questions and anticipates information needs of customers

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS

· Practices diligence in fulfilling the regulatory and legal requirements of the position and department.

· Maintains accurate and reliable patient/organizational records.

· Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

· Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.

· Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.

· Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS

· Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.

· Initiates or redesigns to continuously improve work processes.

· Contributes ideas and suggestions to improve approaches to work processes.

· Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

· Effectively manages time and resources

· Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.

· Consistently looks for and uses resource saving processes

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS

· Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.

· Employee proactively reports errors, potential errors, injuries or potential injuries.

· Employee demonstrates departmental specific patient and employee safety standards at all times.

· Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Take lead role in the analysis, evaluation, build, and implementation of new and modified interfaces.

PERFORMANCE STANDARDS

· Ability to work multiple interface engines and interface types

· Knowledge of industry standards, e.g., HL7 2.x, 3.x, EDI, CDA, XML

· Completion of appropriate technical credential, including advanced training

· Provide on call services and work off-shifts as needed.

· Remain apprised of current and future releases of interface engines and the associated technologies.

2. Monitor and complete customer cases for such items as break/fix, requests for change, and service requests in a timely manner as dictated by customer support policies.

PERFORMANCE STANDARDS

· Ensure interface issues are appropriately communicated to the proper personnel

· Act as liaison between the customer and the interface engine vendors

· Understand customer business processes

· Maintain documentation related to the support of interfaces

3. Performs all other duties as assigned.

EXPERIENCE REQUIREMENTS

3 to 10 years previous IT experience in Healthcare OR

EDUCATIONAL REQUIREMENTS

Bachelor's degree in Computer Science, Information Systems or Healthcare related field

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Proficiency in utilizing a Windows-based PC and standard office software such as MS Office, Outlook and Internet Explorer.

Ability to think critically, assess input on system requests and develop possible solutions

Proven strong written and verbal communication skills

HIPAA REQUIREMENTS:

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: medical record without limitation, patient demographics, lab results, patient financial and 3rd party billing information, patients related complaints, information related to patient location.

SAFETY REQUIREMENTS:

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, exposure control plan, hand

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