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Integrations Specialist

2 months ago

Baton Rouge, United States A First Name Basis Full time
Job Title: Integration Specialist

Location: Extensive travel to Louisiana, Mississippi, Arkansas, and Tennessee

Travel Requirement: Approximately 80% of the time

Position Type: Full-time

Company Overview: A First Name Basis is the leading provider of home care in Louisiana, Mississippi, and Arkansas. We are dedicated to improving the quality of care for our clients by ensuring that our care managers and caregivers are well-equipped with the knowledge and tools needed to excel in their roles.

Job Description: We are seeking a highly motivated and dynamic Integration Associate to join our team. This role will be responsible for traveling to our newly acquired offices and ensuring the smooth integration of their operations into our system and processes. The Integration Associate will play a pivotal role in training the new care managers and caregivers, thereby ensuring a seamless transition.

Key Responsibilities:
  1. Office Integration: Travel to newly acquired offices and lead the integration process to align their operations with the company's system, processes, and best practices.
  2. Training and Development: Develop and deliver comprehensive training programs for care managers and caregivers, covering our proprietary systems, processes, and standards.
  3. Documentation and Reporting: Maintain detailed records of integration activities and training progress. Generate regular reports for senior management to track integration status and provide recommendations for improvements.
  4. Process Optimization: Continuously evaluate and optimize integration processes and training methods to ensure maximum efficiency and effectiveness.
  5. Support: Provide ongoing support to care managers and caregivers as they transition into our system, addressing questions, concerns, and challenges as they arise.
  6. Collaboration: Collaborate with internal teams such as IT, HR, and Operations to ensure the successful onboarding of new offices.
  7. Compliance: Ensure that all integration activities comply with relevant regulations and company policies.
Qualifications:
  1. Bachelor's degree in a relevant field (e.g., Business, Healthcare, or Education).
  2. Proven experience in training and integration processes, especially in healthcare or similar industries.
  3. Excellent communication and interpersonal skills.
  4. Strong problem-solving abilities and adaptability.
  5. Willingness to travel extensively (up to 80% of the time).
  6. Detail-oriented with the ability to maintain accurate records.
  7. Knowledge of relevant regulations and industry best practices.
  8. Proficiency in using training software and tools.

Benefits:
  • 401k
  • Health insurance
  • Dental and vision coverage
  • Generous vacation policy

If you are an enthusiastic and dedicated professional with a passion for training and integration, we invite you to apply for the Integration Specialist position at A First Name Basis. Join us in our mission to provide the best care possible to our clients and support our growing network of offices.