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Milk Lab Donor Specialist

4 months ago


Little Rock, United States University of Arkansas for Medical Sciences Full time

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

06/08/2024


Type of Position:

Clinical Staff - Medical Ancillary Support


Job Type:

Regular


Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at .


Department:

ICE | WISL Milk Bank Lactation Support


Department's Website:


Summary of Job Duties:

Milk Lab Donor Specialist will make and maintain all records of contact with all donors, review relevant HMBANA documents, facilitate medical approval from Medical Director for donors, assist with depot weekly checks, and assist with retail space. Donor screeners will need minimum CLC, IBCLC preferred. This role should be food handler certified and training to support milk processing techniques. Donor screeners will be able to assist with shipping and receiving and other milk bank lab technician duties as needed.


Qualifications:

Minimum Qualifications:

Bachelor of Science in medical or related field OR High School Diploma/GED PLUS 4 years of health care experience.

Food Preparation Certification and a Certification in Lactation counseling (within 6 months of hire).

Preferred Qualifications:

International Board-Certified Lactation Consultant Compassionate Bereavement Care Certification.


Additional Information:

Responsibilities:

Screening potential donors

Provide information about milk donation

Guide donors through screening guidelines (HMBANA)

Be knowledgeable about donor screening requirements set forth by HMBANA

Provide donors with paperwork, lab work instructions and milk collection site location 

Provide safe milk expression and storage guidance and milk collection bags if needed

Order labs (defined by HMBANA) through lab partners

Assemble and maintain donor files in Timeless including screening tools, lab results, physician’s documentation

Obtain Medical Director approval of donors

Communicate with donors in timely fashion, weekly check in with active donors; follow up on paperwork and/or labs within 3 weeks of initial donor contact

Bereavement counselling for bereaved mothers

This role should be food handler certified and cross training to support milk processing techniques. Donor screeners will be able to assist with shipping and receiving and other milk bank lab technician duties as needed.

Assist to maintaining budget guidelines as assigned by the Milk Bank Program Manager Compliance

Review relevant HMBANA documents

Assist with data collection and record keeping for research projects as requested

Assist with tours as needed

Donor and depot relations and communication

Maintain records of communication with donors

Contact depot sites weekly

Coordinate donated milk shipping from depot sites or distant donors: shipping boxes, ice packs if no access to dry ice, instructions on packing, packing labels

Send communications, newsletters, appreciation packets to donors upon completing donations. 

Maintain inventory of donor packets, instruction packets and forms

Maintain supplies for depot sites

Collect depot temperature logs weekly, document depot logs in Timeless

Collect depot collection information in Timeless (donor name, amount donated, dates received at depot, date shipped to UHMB)

Maintain shipping address book for donors and depot sites

Retail space and community outreach

Assist with retail space operations

Maintain stock in retail space 

Assist with organizing community events: breastfeeding support groups, prenatal breastfeeding classes, donor recruitment events, philanthropic events

Coordinate community donor appreciation events, bereavement memorial events

Interacts with and assists the public in a professional and friendly manner as needed.

Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.

Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.

Assist internal and external stakeholders as needed with exceptional customer service.

Other duties as assigned.


Salary Information:

Salary commensurate with education and experience.


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume


Optional Documents:

License or Certificate (see special instructions for submission instructions)


Special Instructions to Applicants:


Recruitment Contact Information:

Please contactfor any recruiting related questions.


Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

Hearing, Reaching, Standing


Frequent Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting, Walking


Occasional Physical Activity:

Lifting, Stooping, Talking


Benefits Eligible:

Yes