A Service Coordinator

3 months ago


Waco, United States Heart of Texas Region MHMR Center Full time
Heart of Texas Behavioral Health Network is a community health facility in Central Texas providing services and supports for individuals with intellectual and developmental disabilities, mental illness and substance use disorders. We serve McLennan, Bosque, Falls, Freestone, Hill, and Limestone counties.

Heart of Texas Behavioral Health Network provides a quality work environment for all current and potential employees. We recognize the importance of having employees who enjoy where they work and whose main goal is to care for the people we serve. If you are interested in working in a fast-paced, high-energy environment improving the lives of people in your community by providing exceptional service in behavioral healthcare and developmental disabilities, apply today to join our team. Our goal at Heart of Texas Behavioral Health Network is to promote an environment of quality customer service in which staff work with pride, integrity, and commitment, and are valued for their individual worth and contribution.

Heart of Texas Behavioral Health Network strives to develop and equip all staff with Trauma-Informed Care knowledge and competency-based skills. Trauma-Informed Care means treating the person as a whole, taking into account past trauma and the resulting coping mechanisms when attempting to understand behaviors. Our goal is to provide effective treatment as well as improving the quality and impact of care.

Heart of Texas Behavioral Health Network values who we are and who we serve. We recognize that each person is different, with different skills, background, knowledge, and experience. As a result, Heart of Texas Behavioral Health Network is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms.
This service coordination position is to monitor and advocate for consumer’s needs in the HCS waiver, General Revenue, and Texas Home Living program. The individual in this position should be able to effectively interact with consumers/families, service providers, as well as community resources. This position requires independent and objective judgment. The person in this position must work independently within specific guidelines; must be able to effectively work with the provider to develop the Person Directed Plan as well as IPC and IDRC. The person must be able to communicate effectively verbally and through written documentation. Experience in a social service setting is preferred.

EXAMPLES OF WORK PERFORMED: Conduct interviews with consumers and families to gather information on likes, dislikes, goals, health and safety concerns, and needs. Coordinate the Service Planning Team including the individual, family, Service Coordinator, and others as requested by the individual/LAR. Identify community resources available to the individual that are non-waiver funded. Provide monitoring of consumers outcomes to ensure adequacy and quality of services being provided. Complete initial IPC and participate in the renewal and revision of IPC’s as required by HCS rule. Completing documentation related to service provision, including Person Directed Plans, Individual Plans of Care, ICSR’s, IDRC’s and CARE data entry as required. Qualifications and Salary:

HS Grad + 2 years’ experience with IDD qualification Annual Salary $35,000/Hourly $16.8269 
Associate Degree in a Human Service Field would be at $40,000/Hourly $19.2307
Bachelor’s Degree in any field would be $45,000/ Hourly $21.6346

Bilingual Stipend of $1200 annually -must pass certified bilingual test for eligibility

Qualified and verified years of experience may result in an increased starting rate of pay.

Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Center Paid Legal Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO) after 3 months of FT employment

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)
**Certain Requirements Needed**


Heart of Texas Behavioral Health Network is a qualified local government entity that may qualify employees for the Public Student Loan Forgiveness Plan (subject to certain requirements and guidelines being met by the employee based on this government program). There is no guarantee of this program for all employees.

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Department: Developmental Services
This is a full time position


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