Coffee Service Coordinator

2 months ago


Petaluma, United States Dolce Neve Inc Full time

Exciting Opportunity in Petaluma for a Full Time Service Coordinator at Dolce Neve Inc Join our dynamic team in the heart of Petaluma, where you'll play a key role in ensuring seamless operations and top-notch customer service in the Specialty Coffee industry. As a Service Coordinator, you'll be the linchpin between our customers and our talented service team, overseeing scheduling, dispatch, and equipment servicing.

Your problem-solving skills and customer-centric approach will shine in this role as you coordinate service requests and ensure timely resolutions. This Onsite position offers a competitive pay range of $22 to $25/hr DOE, providing a rewarding opportunity for professional growth and development. If you're ready to be part of a thriving company in the vibrant Petaluma community, apply now

You will receive great benefits such as Medical, Dental, Vision, Paid Time Off, and Employer Match Retirement.

A little about us

For the past 25 years, Dolce Neve has been trusted as Northern California's premier service partner in the Specialty Coffee and water filtration industries. We pride ourselves on providing timely, efficient service, and expertise to ensure our customers can focus on offering a successful Coffee Program. Partnering with Dolce Neve allows you the freedom to continue focusing on the growth of your coffee business while providing you with wholesale client pricing and extensive experience in equipment installation and service.

Are you excited about this Service Coordinator job?

As a key member of the Service Coordinator team at Dolce Neve Inc in Petaluma, you will play a vital role in strategizing schedules, dispatching technicians, and coordinating service activities with precision and foresight. Excellent communication skills are essential as you navigate a busy and dynamic work environment, ensuring that each service request is met promptly and efficiently. Being the first point of contact for customers, you will provide exceptional customer support for both reactive issues and scheduled maintenance services, showcasing our commitment to customer-centricity and excellence in every interaction. If you thrive in a fast-paced setting and are passionate about delivering top-notch service in the Specialty Coffee industry, this role is perfect for you.

Apply now to join our dedicated team

What matters most

To excel as a Service Coordinator at Dolce Neve Inc in Petaluma, candidates must possess a unique blend of skills and traits tailored to our fast-paced and customer-centric environment. The ideal applicant will demonstrate a high level of dependability, prioritizing reliability over spontaneity to ensure seamless service coordination. Being people-oriented is crucial, as this role involves frequent interactions and collaborative projects within a team setting.

Adaptability and flexibility are key, as the job requires quick shifts in direction to meet evolving customer needs. Detail-oriented individuals who focus on precision will thrive in managing service schedules and dispatch effectively. A strong drive for achievement and problem-solving skills are essential for tackling challenges and delivering innovative solutions.

A team-oriented mindset that values coordination and collaboration will further contribute to the success of our service operations.

The knowledge and skills required for the position are:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects.
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the work details than the bigger picture.
  • Achievement-oriented -- enjoys taking on challenges even if they might fail
  • Team-oriented through a coordinated effort
  • Innovative -- prefers working in unconventional ways or on tasks that require creativity
  • Problem Solver
Make your move

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today



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