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Category Associate

4 months ago

Boston, United States Wayfair Full time

Category Associate - Mandarin Speaking
Location: Boston, Massachusetts

Wayfair is redefining the supplier experience and changing the game on all things home - join us 

If you are looking for your next opportunity to take more ownership, strategize new ideas, and build relationships with key stakeholders, this is the opportunity for you. We are looking for data-oriented individuals to join our Category Management team, who are fluent in Mandarin to support our Asia-based suppliers.

Who We Are:

The Category Management team offers a unique opportunity to drive strategy for Wayfair’s largest product categories through tight internal and external partnerships. Category Associates own and drive the supplier experience, with key initiatives being led and owned by you. You will serve as an ambassador for the specific product category you will manage, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. 

We like to have fun. Our team takes time each month to celebrate our wins and toast our accomplishments. We foster an environment that values balance, and we encourage personal development by offering a broad spectrum of opportunities for continuous development and mentorship.


What You’ll Do:

  • Define overarching strategy and goals within your assigned product category, and serve as a project manager to drive results
  • Analyze data, trends, and use resources to improve the quality of our product catalog in order to increase customer satisfaction, trust, and site conversion rates; researching categories and vendors to build out selection
  • Create cross-functional partnerships to advance your category through merchandising, promotions, marketing, on-trend product selection, effective pricing and profitability, and operational excellence
  • Build key supplier relationships to enable successful pricing negotiations and push towards a best-in-class customer experience
  • Lead the overall performance of your supplier portfolio and overall category performance, ultimately delivering against revenue and profitability growth targets
  • Support the category plan to achieve a best-in-class customer experience: strong assortment, competitive pricing, high in-stock rates, and optimized speed
  • Develop new opportunities for suppliers to expand assortment and grow their businesses
  • Represent Wayfair as an ambassador in offsite events, such as trade shows

What You’ll Need:

  • 1-3 years of transferable experience in a corporate environment, including internship and co-op experience
  • Fluency in Mandarin, with excellent written and verbal communication skills, along with the ability to influence others
  • Analytical mindset able to process large volumes of data using a variety of reporting tools (Excel, Google Sheets, SQL,
  • Ability to distill complex information in a simplistic way via emails, charts, graphs, and other forms of presentations
  • Passionate about execution with strong interest to drive customer engagement
  • Desire to own projects from beginning to end, and  thrive as part of a team as well as individually
  • Comfortability navigating a fast-paced, dynamic environment with little structure
  • Strong project management and prioritization skills

Wayfair's In-Office Policy:

All Boston-based corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday, Tuesday, Wednesday, and Thursday, and work remotely the other 1 day of the week.

Social Impact & Responsibility:

At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

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