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Field Service Technician

4 months ago

Oxon Hill, United States Everi Full time
Do you enjoy DIY projects? If you enjoy learning new things and growing your technical skillset, we're looking for you Be a part of Everi's fun and encouraging team and learn from our mentors in the field We encourage all applicants from all backgrounds to apply 

**You will primarily be servicing MGM National Harbor Casino. On occasion, there may be an opportunity to travel to additional locations** Department Field Service Employment Type Full Time Location Oxon Hill, Maryland (MGM National Harbor) Workplace type Onsite Reporting To Field Services Supervisor

What Will You Be Doing?

Keep a smile on our customer’s faces with first-rate customer service. Put in, change around, fix, and/or run updates on Everi products on location at casinos. Check in with our customers and our devices to ensure they are running smoothly, see if there are any issues, what those issues might be, and fix problems that arise for our products. Training and other support will be provided, as needed.

Skills, Knowledge, & Expertise for the job:

Requirements: High School Diploma or GED. Maintain a Gaming License (Gaming License requirements will vary depending on location. Upon hire, Everi internal team members will assist with application, payment, and renewal). Help obtained and paid for and/or renewed by Everi upon being selected for the position). Ability to take occasional on-call shifts and may need to work overtime, weekends, evenings, and holidays as needed. Ambitious and motivated individual who loves to learn and is comfortable working independently (following the training period), while being part of a cohesive team. Basic understanding of Excel for data entry and paperwork completion. Nice-to-have's: Hardware/network/technical experience is a plus

Why Us?

Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity. Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency. We are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutions. Let’s GoThe compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $26 - $30 per hour and is overtime eligible.Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law. ** For All External Staffing Agencies ** Everi does not accept unsolicited agency submittals.