People Services Generalist

2 weeks ago

Tempe, United States American Vision Partners Full time

Overview

American Vision Partners (AVP) is looking for a high energy, high impact People Services Generalist who loves people and has a passion for supporting the growth and success of the business and our people. Reporting directly to the Manager, People Services, this position is focused on making the company a better place for employees.The ideal candidate will have 3+ years of HR experience, specifically including FMLA, ADA, and Employee Relations.

As one of the largest and fastest growing private equity backed eye care practices in the country, AVP is on a mission to change lives by improving and preserving sight. If you have HR experience with a great attitude and a heart for people, then we want to hear from youThis the perfect opportunity to be a true difference maker at AVP to our people and the patients we serve.

Responsibilities

Serves as first point of contact for employee relations matters. Works independently to provide consultation if applicable and escalates more complex ER cases to Manager, People Services. Works with Manager, People Services to resolve all ER issues in a timely and compliant manner with the best possible outcomes. Tracks all ER issues in the ER tracker. Handles employee leaves of absence (LOA) including FMLA, ADA, and Worker’s Compensation. Works directly with leaders, 3rd party administrators and employees on LOA needs. Works directly with Manager, People Services on ADA and other protected claims. Responds to requests for information, including unemployment claims, workers compensation documentation and other request for information. Maintains the ‘People Services Inbox.’ Responds to all inquiries in a timely, pleasant manner to ensure internal customer satisfaction. Administers continuing education program. Updates and maintains records, sets up new users, makes recommendations for continual policy enhancement/improvement. Partners with People Services leaders to design, implement and update company policies. Maintains compliance with federal, state and local employment and benefits laws and regulations. Serves as a Field People Services liaison as needed, which may include travel to locations People Services related things such as employee relations issues, benefits presentations, etc. Assists People Services team and leaders with new and recurring HR projects. Works collaboratively with other PS teams (Payroll, Onboarding, Talent Acquisition) to ensure a positive employment experience. Creates a positive and supportive HR culture. Performs other duties as assigned.

Qualifications

High School Diploma or GED required. Bachelor’s degree in HR or related field highly preferred SHRM-CP and/or PHR highly preferred (Required if no college degree) 3+ years experience in HR Experience with LOAs, FMLA, ADA, Employee Relations and Investigations required Knowledge of Workers Comp preferred Strong knowledge of DOL and labor law compliance (FLSA, OSHA, FMLA, Exceptional communication and interpersonal skills Phenomenal attitude and heart for people Ability to travel up to 25% and be a regular presence among AVP offices

Benefits & Perks

Your health, happiness and your future matters At AVP, we offer everything medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays plus PTO, Sick Time, opportunity for growth, and much more

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