Recreation Facility Supervisor #24-055a

2 weeks ago

Annapolis, United States Anne Arundel Workforce Development Corporation (AAWDC) Full time
DescriptionThe incumbent of this position works for the Naval Academy Business Services Division as the Facility Supervisor of the Brigade Sports Complex (BSC). They are responsible for executing daily operations and facility usage across all athletic centers at the BSC to ensure customer satisfaction in a safe, clean environment by performing necessary work and supervision of team members.

The BSC is a fast paced and exciting environment to work, in support of Navy Tennis, Hockey, and Rugby, as well as the Naval Academy community. Employees of the BSC often learn a variety of new skills, such as driving the ice resurfacer, ice rink maintenance, skate sharpening, and racket stringing.

Flexible scheduling is available, with potential 6-8 hour shifts in Mornings, Afternoons, Evenings, Weekdays and/or Weekends.

Key Responsibilities·         Supervise and direct the daily activities across all three sports centers (Hockey, Tennis, and Fitness Centers), staff members, and patrons of the facility to ensure the consistent, well organized execution of all scheduled events, activities, and operations at the facility.

·         Manage and direct all team members and supervise their work in support of the daily activities in the BSC.

·         When in a non-work status and on a contract basis, provide private lessons, group lessons, and clinic instruction to authorized patrons of the BSC and their guests as demand is required.

·         Oversee the BSC front desk point of sale and customer service operations including but not limited to knowledge in facility programs, register and employee shift closeout procedures, and cash-handling requirements.

·         Ensure compliance with current policies and procedures as needed to support consistent, successful operations at the BSC. Use decision-making skills to professionally and appropriately address rule infractions and other incidents.

·         Monitor the environment at the facility for unsafe conditions, and report such conditions to the Assistant Operations & Front Desk Manager as needed. 

·         Other duties as assigned by the Assistant Operations & Front Desk Manager

·         The work requires moderate walking, observing, working with hands, sometimes working with equipment, and moderate to heavy lifting.

Skills, Knowledge and Expertise. Incumbent must have one year of managerial experience, training and developing a team. Management experience in a Recreation/Sports facility preferred.

2. Incumbent must have strong written and oral communication, and customer service experience.

3. Must have experience in a Recreational Facility or Team Sports environment; or other similar high paced work environment.

4. Must have experience using a point of sale system, and basic Microsoft Office programs

AAWDC is a nonprofit corporation that provides innovative, high-quality workforce development services to Anne Arundel County businesses and residents.  We are the bridge between understanding the workforce and talent development needs of local and regional businesses and preparing individuals to meet their full career potential.

Our Business & Industry Solutions team provides various services to the local business community, and one of them is recruitment assistance. Therefore, the job postings in this section are not directly associated with our organization; instead, they are featured here as a service for one of our business partners.

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