Technical Program Mgr
1 week ago
Title: Technical Program Mgr
Location:Bangalore, Karnataka, IN, 560071
Requisition ID: 127462Job Summary
As a Program Manager, you are responsible for planning and managing programs related to the Support Account Managers (SAM) and Customer Success Managers (CSM). This role is a pivotal role in driving a transformational approach to our customer’s post sales ownership experience.
Job Responsibilities
The role focuses on building programs to drive the success of Support Account Managers (SAM) and Customer Success Managers (CSM) and to improve processes and systems. You will focus on identifying and assessing gaps to drive efficiencies and productivity within the customer success organization. Based on your findings, you will design and implement process changes in our core tools, suggest modifications to policies, rules of engagement, compensation plans and benchmark SAM/CSMs against key drivers of productivity.
In parallel, you are accountable for driving process and system improvement too. As a member of the team, you will work with cross-functional teams from various organizations within NetApp to drive the overall success of Customer Success organisation. This is a challenging position with the opportunity to directly impact the effectiveness and success of the sales organization and customer satisfaction.
Education & Experience
A minimum of 2-5 years of experience as an individual contributor Minimum of 2 years of experience with / or with Installed base churn activities is a must Bachelor’s Degree from an accredited college or university, or equivalent work experience PMP Certification is a plus
Job Segment: Program Manager, Manager, Management, Customer Service
-
Technical Training Manager
3 weeks ago
Durham, North Carolina, United States Technical Safety Services Full timeJob OpportunityTechnical Safety Services is seeking a highly skilled Technical Training Manager to join our team. As a key member of our Training Department, you will play a critical role in ensuring the quality of our training programs and services.Key Responsibilities:Develop and deliver training content to Field Service Technicians.Assist in the creation...
-
Technical Program Manager
3 weeks ago
Durham, North Carolina, United States NetApp Full timeJob Title: Technical Program ManagerJob Summary:As a Technical Program Manager at NetApp, you will play a pivotal role in driving transformational approaches to renewals quoting operations. The Renewal Quoting team is responsible for helping Renewal Specialists and Customer Success Managers identify and execute on sales opportunities and provide renewal...
-
Adjunct Instructor
2 weeks ago
Durham, North Carolina, United States Durham Technical Community College Full timeDurham Technical Community College is seeking an Adjunct Instructor to teach in the Beyond Basic ESL Program. The ideal candidate will have a strong background in language immersion coursework, content-based teaching and learning, and student-centered methodologies. The instructor will be responsible for teaching all courses assigned, preparing syllabi and...
-
Durham, North Carolina, United States InsideHigherEd Full timeJob SummaryThe Program Director for Partnerships and Technical Operations will lead collaborative conversations from thought to implementation with campus and community partners in support of a digital data resource. This position will also be responsible for putting efficient technical workflows in place to optimize the collective impact, productivity, and...
-
Technical Program Manager II
4 weeks ago
Durham, North Carolina, United States Google Full timeAbout the RoleWe're seeking a highly skilled Technical Program Manager to join our Cloud Chief Information Security Office (CISO) team at Google. As a key member of our security team, you'll play a critical role in setting the direction for security in Google Cloud and partnering with cross-functional teams to drive down risk.ResponsibilitiesAnalyze data to...
-
Technical Program Manager II
4 weeks ago
Durham, North Carolina, United States Google Full timeAbout the RoleWe're seeking a skilled Technical Program Manager to join our Cloud Chief Information Security Office (CISO) team at Google. As a key member of our security team, you'll play a critical role in setting the direction for security in Google Cloud and partnering with cross-functional teams to drive down risk.ResponsibilitiesAnalyze data to...
-
Adjunct Instructor, EMS Program
1 month ago
Durham, North Carolina, United States Durham Technical Community College Full timeJob SummaryDurham Technical Community College is seeking a highly qualified Adjunct Instructor to join our Emergency Medical Science Department. As an Adjunct Instructor, you will be responsible for teaching and mentoring students in our EMS Education Pathway. If you have a passion for education and a strong background in emergency medical services, we...
-
Adjunct Instructor
1 month ago
Durham, North Carolina, United States Durham Technical Community College Full timeJob SummaryDurham Technical Community College is seeking a qualified Adjunct Instructor to join our team in the Criminal Justice and Law Enforcement Programs department. As an Adjunct Instructor, you will be responsible for teaching courses, developing curriculum, and assessing student learning outcomes.Key ResponsibilitiesTeach courses in Criminal Justice...
-
Mgr Pathology
2 days ago
Durham, United States WakeMed Full timeAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit .EOEPosition Information:The Core Laboratory Pathology Manager...
-
Adjunct Instructor
3 weeks ago
Durham, North Carolina, United States Durham Technical Community College Full timeJob Title: Adjunct Instructor - Beyond Basic ESL ProgramWe are seeking an Adjunct Instructor to join our team at Durham Technical Community College. The successful candidate will be responsible for teaching ESL courses in our Beyond Basic program.Key Responsibilities:Teach ESL courses to students of varying levels and backgroundsDevelop and implement...
-
Durham, North Carolina, United States Durham Technical Community College Full timeJob SummaryDurham Technical Community College is seeking an experienced adjunct instructor to teach in the Anesthesia Technology Program. The successful candidate will be responsible for teaching all assigned courses, developing instructional plans, enforcing academic policies, and contributing to curriculum development.ResponsibilitiesTeach all courses,...
-
Adjunct Instructor
4 weeks ago
Durham, North Carolina, United States Durham Technical Community College Full timeJob SummaryDurham Technical Community College is seeking an adjunct instructor to teach in the Anesthesia Technology Program. The successful candidate will be responsible for teaching all assigned courses, developing instructional plans, and enforcing academic policies.ResponsibilitiesTeach all assigned courses, including classroom, lab, and clinical...
-
Mgr Pathology
3 months ago
Durham, United States WakeMed Full timeAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The Core Laboratory...
-
Automation Systems Engineer
3 weeks ago
Durham, North Carolina, United States Technical Source Full timeAutomation SpecialistAbout the Role:Technical Source is seeking an experienced Automation Specialist to support the operation and maintenance of water treatment equipment. This role is critical to ensuring the reliability and efficiency of all processes.Key Responsibilities:Instrumentation Setup: Configure and integrate instrumentation with control panels to...
-
Automation Systems Specialist
3 weeks ago
Durham, North Carolina, United States Technical Source Full timeAutomation Specialist Job DescriptionTechnical Source is seeking an experienced Automation Specialist to support the operation and maintenance of water treatment equipment, ensuring reliability and efficiency in all processes.Key Responsibilities:Instrumentation Setup: Configure and integrate instrumentation with control panels to ensure seamless...
-
Automation Systems Specialist
3 weeks ago
Durham, North Carolina, United States Technical Source Full timeJob Title: Automation SpecialistWe are seeking an experienced Automation Specialist to join our team at Technical Source in Durham, NC.Job SummaryThe Automation Specialist will be responsible for the operation and maintenance of water treatment equipment, ensuring reliability and efficiency in all processes.Key ResponsibilitiesInstrumentation Setup:...
-
Automation Specialist
2 months ago
Durham, United States Technical Source Full timeTechnical Source is seeking an experienced Automation Specialist to join our team in Durham, NC. This role is integral to the operation and maintenance of water treatment equipment, ensuring reliability and efficiency in all processes.Responsibilities of the Automation Specialist include:Instrumentation Setup: Configure and integrate instrumentation with...
-
Automation Specialist
3 weeks ago
durham, United States Technical Source Full timeTechnical Source is seeking an experienced Automation Specialist to join our team in Durham, NC. This role is integral to the operation and maintenance of water treatment equipment, ensuring reliability and efficiency in all processes.Responsibilities of the Automation Specialist include:Instrumentation Setup: Configure and integrate instrumentation with...
-
Automation Specialist
2 months ago
Durham, United States Technical Source Full timeTechnical Source is seeking an experienced Automation Specialist to join our team in Durham, NC. This role is integral to the operation and maintenance of water treatment equipment, ensuring reliability and efficiency in all processes.Responsibilities of the Automation Specialist include:Instrumentation Setup: Configure and integrate instrumentation with...
-
Technical Specialist
3 weeks ago
Durham, North Carolina, United States Cynet Systems Full timeJob Description:The client seeks a contract resource to assist with the development and implementation of the client as a Technical Specialist.The primary purpose of the client Technical Specialist is to provide senior-level business and systems analysis, modeling, system architecture, and programming for client application development and maintenance...