Service BDC Agent
5 months ago
Job Description
The Service BDC Associate is responsible for generating services appointments with customers that contact Honda West via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate services appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Cashier
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
· Excellent verbal and written communication skills.
· Strong MS Office Suite computer skills.
· Ability to work independently and as part of a team in a fast paced environment.
· Ability to work in call center environment.
· Strong organizational and time management skills.
· Ability to read and comprehend rules, regulations, policies and procedures.
We offer a comprehensive benefit package, and a competitive compensation package.
It's time to make the most important move of your career . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEOC guidelines
-
Service BDC Agent Cadillac of Las Vegas
4 weeks ago
Las Vegas, United States Sonic Automotive Full timeJob Description The Service BDC Associate is responsible for generating services appointments with customers that contact Cadillac of Las Vegas via the internet. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position...
-
Business Development Agent
4 months ago
Las Vegas, United States Findlay Honda North Full timeFindlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to help grow our business and keep up with the high demand. Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment...
-
Guest Services Agent
3 weeks ago
Las Vegas, United States The Mob Museum Full timePosition Overview: Guest Service Agents are responsible for a wide variety of public-facing initiatives geared towards facilitating and enhancing the overall guest experience. These initiatives include: guest welcome and ticketing operations, parking, souvenir photo, and general guest experience operations including sharing information on Museum events and...
-
Office Representative
6 months ago
Las Vegas, United States Julie Abarzua - State Farm Agent Full timePosition Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships...
-
Customer Service Agent
2 months ago
Las Vegas, United States Goosehead Insurance Full timeWorking at Goosehead We've worked hard to earn the trust of our clients, so we're more than a bit selective when it comes to hiring new people. If you think you have what it takes to grow with our company, we would love to meet you. About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of...
-
Customer Service Representative
1 month ago
Las Vegas, United States Chung Insurance Agency Inc Full timeAbout the job Customer Service Representative - Insurance Agent Team Member Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial...
-
Guest Service Agent
2 months ago
Las Vegas, United States JW Marriott Las Vegas Resort and Spa Full timeAbout the Role: We are seeking a highly motivated and professional Guest Service Agent to join our team at our hotel located in 10000. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their...
-
financial services professional/agent
1 month ago
las vegas, United States New York Life Insurance Company Full timeCompany Description New York Life Insurance Company has been helping people put love into action for over 175 years. As a mutual company, we uphold the highest standards of transparency, objectivity, and integrity. Committed to improving local communities, we support a culture of giving and volunteerism through the New York Life Foundation. Join a company...
-
financial services professional/agent
2 months ago
Las Vegas, United States New York Life Insurance Company Full timeCompany Description New York Life Insurance Company has been helping people put love into action for over 175 years. As a mutual company, we uphold the highest standards of transparency, objectivity, and integrity. Committed to improving local communities, we support a culture of giving and volunteerism through the New York Life Foundation. Join a company...
-
financial services professional/agent
2 months ago
las vegas, United States New York Life Insurance Company Full timeCompany Description New York Life Insurance Company has been helping people put love into action for over 175 years. As a mutual company, we uphold the highest standards of transparency, objectivity, and integrity. Committed to improving local communities, we support a culture of giving and volunteerism through the New York Life Foundation. Join a company...
-
Customer Service Agent
6 months ago
Las Vegas, United States MAXIMUS Consulting Services, Inc. Full timeMGS IS HOSTING A JOB FAIR JANUARY 10TH, 2024 AT HAARY REID INTERNATIONAL AIRPORT- TERMINAL 1 - MEZZANINE 3 9:30AM - 2:00PMJoin our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at...
-
Owner Services Agent
2 weeks ago
Las Vegas, United States Yes& Companies LLC Full timeAbout the Company: Soleil Management was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena and able to provide superior service and...
-
Guest Services Agent
1 month ago
Las Vegas, United States Resolute Road Hospitality Full timeJob Type Full-time Description The Hampton Inn & Suites located in Las Vegas is looking to add to our hospitality family! This hotel is conveniently located just down the road from the airport, a short distance away from the Las Vegas Strip and Convention Center. This hotel runs on Hamptonality, wondering what Hamptonality is? Come see what it is all about!...
-
Front Office Agent
6 months ago
Las Vegas, United States Trump International Hotel Las Vegas Full timeEnsure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest with room and features. ESSENTIAL FUNCTIONS:Completes VIP registration process by inputting and retrieving information from Office Agent, Agent, Office, Hotel, Business Services, VIP
-
Customer Service Representative
1 month ago
Las Vegas, Nevada, United States Chung Insurance Agency Inc Full timeAbout the JobAre you a customer-focused individual who enjoys working with the public? If so, you may be a great fit for our State Farm independent contractor agent team. As an Insurance Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will also use a customer-focused,...
-
Guest Service Agent
2 months ago
Las Vegas, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0B21E [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Real Estate Showing Agent
2 months ago
Las Vegas, United States Showami Full timeShowami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in North Las Vegas and surrounding areas to assist with various real estate tasks. Requirements: You must be a...
-
Rental Agent
4 months ago
Las Vegas, United States Advantage Full timeAdvantage Car Rental is looking for a Rental Sales Agent to provide exceptional customer service. Rental Agents will learn about the customer’s rental needs through effective communication skills and they work to provide customers with additional products and services that will enhance their rental experience.The ideal candidate possesses the following...
-
Return Agent
4 months ago
Las Vegas, United States Advantage Full timeAdvantage Car RentalReturn Agent (FT)Full-timeApplyAbout the Job:Advantage Car Rental has an exciting opportunity for a Return Agent at the Las Vegas Airport. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional,...
-
Call Center Agent
3 weeks ago
Las Vegas, United States Western Elite Full time $15 - $20Position: Call Center Agent Location: Nellis location Employment Type: Full-time Reports to: Call Center ManagerAbout Western Elite:Western Elite is a premier leader in waste management services providing efficient and sustainable waste solutions to our clients. As a company committed to excellence, we pride ourselves on our customer service and the...