Shift Manager

4 weeks ago


Alexandria, United States District Taco | VA Full time

The Gig:



At District Taco our managers
don’t just manage but lead their Teams You will be responsible for creating
and maintaining a great Guest experience by ensuring that our food is prepared
and served in a safe manner while maintaining our high-quality standards. You
will be responsible for everything from maintaining a clean and functional
service line and lobby to on the spot developing and coaching of your CTs and Team
Members.



 



Shift Manager Core Responsibilities:




  • Maintaining quality by monitoring
    staff and sampling products at various stages of production     
  • Enforcing District Taco's safe food
    handling practices using the HACCP plan
  • Overseeing all aspects of food
    preparation
  • Working to ensure that the
    restaurant opens and closes according to company standards
  • Communicating concerns and needs
    with supervisors and staff
  • Assessing general enthusiasm and
    morale to find ways to improve Team Member wellbeing
  • Working towards healthy
    communication among team members
  • Communicating clear expectations to Team
    Members and guiding staff to ensure prescribed goals are met
  • Acknowledging positive and negative
    behavior through progressive discipline forms
  • Monitoring hourly labor,
    coordinating breaks and clocking-out Team Members as needed
  • Maintaining organization of storage
    areas to ensure rotation of goods
  • Assessing needs and ordering
    supplies for the restaurant
  • Overseeing Catering orders
  • Controlling alcohol sales to ensure
    proper handling guidelines are met
  • Ensuring that all cash is counted
    and logged throughout shifts
  • Interacting with guests and Team
    Members to ensure customer satisfaction
  • Resolving customer service issues if
    they arise


Shift Manager
Qualifications:



  • District
    Taco Certified Trainer
  • Possesses
    strong skills in communication, listening, collaboration, adaptability,
    empathy, and patience
  • Have a
    true passion for facilitating all of District Taco’s operational procedures
  • Possesses
    a strong knowledge of all District Taco’s Team Member Policies
  • Knowledge
    of Food Safety and health department policies
  • Ability to speak, write, read,
    and understand the primary language(s) of the work location



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