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Shift Manager

3 months ago


Alexandria, United States District Taco-Alexandria Full time
Job DescriptionJob Description

The Gig:

At District Taco our managers don’t just manage but lead their Teams You will be responsible for creating and maintaining a great Guest experience by ensuring that our food is prepared and served in a safe manner while maintaining our high-quality standards. You will be responsible for everything from maintaining a clean and functional service line and lobby to on the spot developing and coaching of your CTs and Team Members.

 

Shift Manager Core Responsibilities:

  • Maintaining quality by monitoring staff and sampling products at various stages of production     
  • Enforcing District Taco's safe food handling practices using the HACCP plan
  • Overseeing all aspects of food preparation
  • Working to ensure that the restaurant opens and closes according to company standards
  • Communicating concerns and needs with supervisors and staff
  • Assessing general enthusiasm and morale to find ways to improve Team Member wellbeing
  • Working towards healthy communication among team members
  • Communicating clear expectations to Team Members and guiding staff to ensure prescribed goals are met
  • Acknowledging positive and negative behavior through progressive discipline forms
  • Monitoring hourly labor, coordinating breaks and clocking-out Team Members as needed
  • Maintaining organization of storage areas to ensure rotation of goods
  • Assessing needs and ordering supplies for the restaurant
  • Overseeing Catering orders
  • Controlling alcohol sales to ensure proper handling guidelines are met
  • Ensuring that all cash is counted and logged throughout shifts
  • Interacting with guests and Team Members to ensure customer satisfaction
  • Resolving customer service issues if they arise

Shift Manager Qualifications:

  • District Taco Certified Trainer
  • Possesses strong skills in communication, listening, collaboration, adaptability, empathy, and patience
  • Have a true passion for facilitating all of District Taco’s operational procedures
  • Possesses a strong knowledge of all District Taco’s Team Member Policies
  • Knowledge of Food Safety and health department policies
  • Ability to speak, write, read, and understand the primary language(s) of the work location
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