Coordination of Benefits Agent
Found in: Talent US C2 - 2 weeks ago
What is the position
?The Coordination of Benefits Agent is responsible for following defined processes to research and resolve Medicare case requests. The Coordination of Benefits Agent plays a crucial role in minimizing claim errors, maximizing cost savings, and providing exceptional customer service.
What will I get to do?
Key Responsibilities include:
Use defined processes to review and analyze insurance policies and claims to determine proper primary and secondary coverage for policyholders with multiple insurance plans. Collaborate with supervisor and internal teams, such as claims processing and customer service representatives to resolve any issues or discrepancies related to coordination of benefits process. Provide outreach and support to policyholders regarding their benefits, coverage, and claims process. Document accurate and detailed records of coordination of benefits activities, including case status, payments, and communications. Ensure adherence to all HIPAA privacy and confidentiality regulations when handling sensitive policyholder information.
What qualifications do I need?
What additional characteristics will help me thrive?
What We Offer
Our mission is to provide comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents that:
Ensure optimal health and productivity of our employees
Support employee retention and attraction
Provide work/life balance to ensure our employees succeed inside and outside of the office
Compensation
$17.20 - $30.90-
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