Events Ops Manager | Ensemble Arts

2 months ago

Philadelphia, United States Oak View Group Full time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Events Ops Manager works with the sales team to achieve the company’s top line sales and bottom line profitability goals, while being responsible for the planning and execution of high profile large scale events.

This role will pay a salary of $70,000 to $75,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until September 30, 2024

Responsibilities

Planning, organizing and executing high profile large-scale events Facilitates menu development, floorplan, timeline, staffing, rental, vendors and certificates of insurance for events Responsible for top line sales growth and bottom line profitability. Manages client’s objectives and expectations during the planning process Organizing site visits for clients to show and explain the venue before the event Communicating with all vendors prior, during and after the events. Monitoring the onsite operations and overseeing the setup and execution. Create an individual sales plans. Create a process and set goals for client retention for the company. Create a process and set goals for client prospecting for the company. Create calendar of events that are “must get” or “must keep.” Responsible for the input to menu line planning function. Provide client feedback in order to support the brand’s menu planning, imagery, service and visual initiatives. Coordinate with the marketing function on all sales marketing programs. Maximize profitability on all proposals and invoices.

Meetings & Coordination:

Participate in the weekly sales meeting. Attend the weekly leadership meeting. Report to Director of Sales on the following: Sales plan, profitability, and projections including Quarter to Date, TY/LY, Year to Date and individual performance to plan.

Training:

Create a selling culture by participating in sales techniques, negotiating to win, client prospecting, retention and client satisfaction skills. Ensures that selling effort and service delivery meet client’s expectations.

Strategic Growth:

Maintain relationships with existing venues. Set goals and creates plans to acquire new venue agreements. Respond to RFPs to bid on new business.

Quarterly and Annually:

Reports on sales and profitability goals, client retention and satisfaction, client prospecting and conversion.

Qualifications

Five years of team leadership experience in the field of luxury brand sales AND Catering. Proven skills in Leadership, Communication, Strategic planning, and Training Excellent competencies in follow-up and team accountability, consistency in process Ability to have a granular focus on the internal and external customer in order to grow sales at this well-positioned luxury off-premise event and catering brand Ability to meet deadlines under pressure Proactive, team oriented working approach Punctuality and reliability Ability to work independently The ideal candidate will thrive in a start-up environment and will quickly adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved, while providing an upbeat team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful inclusive outlooks are greatly valued and expected of all team members. Ability to work late nights and weekends. Seeking continuous professional development

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