Security Officer

4 weeks ago


Philadelphia, Pennsylvania, United States KIMMEL CENTER INC. Full time
Job Summary

This role is responsible for safeguarding Ensemble Arts Philly's assets, staff, patrons, and visitors under the supervision of a Security Supervisor or Manager. The officer engages with the public, artists, staff, and guests, providing exceptional customer service and supporting their experiences.

Key Responsibilities
  • Enforce access control and badge procedures
  • Monitor entrances and protect property from theft, sabotage, fire, and accidents
  • Detain suspicious individuals and inform authorities
  • Provide assistance to patrons, employees, and visitors
  • Proactively patrol the property and maintain a visible security presence
  • Interact with patrons and clients, providing a friendly and helpful experience
  • Identify potential safety hazards and mitigate risks
  • Respond to incidents, investigate, and write reports
  • May serve as a training officer or Security Supervisor
Requirements
  • Sound working knowledge of security operations and safety practices
  • Ability to make independent decisions within policy and procedures
  • High school diploma or GED
  • Prior security/law enforcement experience preferred
  • Effective communication and report writing skills
  • Successful completion of the Security Department Training Program
  • Ability to maintain satisfactory attendance and punctuality
  • Neat and professional appearance
  • Friendly and professional demeanor
  • Ability to provide quality customer service
  • Proficiency in Microsoft Office
Work Environment

Office spaces involve periods of sitting and computer use. Other spaces may involve noise, dust, and poor lighting. Ability to frequently transit between campus buildings and within multiple levels of these buildings, including areas with limited accessibility. Ability to lift and carry up to 50 lbs. on occasion. Ability to stoop, crawl, climb stairs, and stand for extended periods. Ability to work in all weather conditions when necessary. Ability to properly wear personal protective equipment when necessary. Able to work on an on-call basis when necessary. Able to work a flexible shift schedule, which may include weekends, evenings, holidays, and overtime when required.



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