Server Assistant

4 months ago


New York, United States F&B 575 LLC Full time

The Server Assistant maintains all dining room environment and equipment, assists servers, anticipates guests’ needs and addresses them accordingly.

This position has an hourly rate of $16 + Tips.

KEY RESPONSIBILITIES


  • Check assigned station before, during and after shift for proper set up and cleanliness

  • Responsible for the completion of designated side work checklists (both opening and closing)

  • Responsible for keeping the dining room floors free of debris and spilled liquids

  • Bus tables and re-set tables for the next guest. Pick-up clean linen for service and drop off soiled linen for washing to determined area

  • Always provide excellent service to all our guests

  • Assist guests courteously and efficiently

  • Maintain the cleanliness of the dining room and station at all times

  • Keep chairs and banquettes clean and clear of debris

  • Handle customer requests in a timely manner

  • Set up side station with sugar bowls, water pitchers, bread, and butter etc. as established in the side work sheet

  • Ensure all silverware is polished and spotless

  • Follow the cleaning program for the restaurant established in the side work sheet

  • Upkeep and clear tables between courses throughout the meal

  • Delivery of food from kitchen to guest’s tables, including tray service

  • Assist in setting up tables according to floor plan

  • Anticipate guest needs, as to where guests will never have to ask for anything

  • Attend all food and beverage training classes when requested

  • Wish every guest a warm farewell and thank them for coming

  • Must be aware at all times what type of water each guest in their station is drinking

  • Make coffee, tea, and hot beverages for guests

  • Place all to go food in appropriate containers

  • Attend daily pre meal/communication meeting

  • Attend monthly department meeting

  • Communicate with all servers and server assistants in a professional manner

  • All other responsibilities assigned by Management


REQUIRED EXPERIENCE AND QUALIFICATIONS


  • Reading, writing and oral proficiency in the English language

  • Willing to work a flexible schedule and holidays

  • Be a self-motivator and motivator of others

  • Work in a safe, prudent, and organized manner

  • Have good knowledge of food and beverage preparations

  • Be able to relate to all levels of guests and management

  • Have the ability to handle multiple tasks at one time

  • Have excellent communication and organization skills

  • Maintain a clean and healthy personal hygiene and grooming

  • Be able to consistently delight and satisfy our guest

  • Have the ability to handle guest requests in a detailed manner

  • TIPS and ServSafe Certified





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