Trading Support Associate
4 months ago
Description
Job Summary
Under general supervision, uses intermediate level knowledge and skills obtained through experience and/or training to provide support in specific trading activities within an assigned functional area. Follows established procedures to perform routine tasks and receives guidance and direction to perform other work with more variety and complexity requiring some decision-making responsibility. Resolves most questions and problems and refers new or unusual issues to a higher level. Regular contact with internal and external customers is required to obtain, clarify or provide facts and information.
Essential Duties and Responsibilities
• Receives and communicates orders to appropriate trading personnel.
• Ensures that trades are executed and confirmed in accordance with organizational policies and procedures.
• Facilitate the price adjustment and trade correction process.
• Researches trade problems and suggests appropriate corrective action.
• Contacts internal and external customers to resolve trading problems.
• Update and maintain trade data and information in required databases.
• Support the comparison and trade allocation process.
• Accept, screen and route telephone calls and maintains record of inquiries, as required.
• Maintains currency in trading policies and procedures.
• Operates standard office equipment and uses required software applications.
• Performs other duties and responsibilities as assigned.
Qualifications
Raymond James Guiding Behaviors
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal-opportunity employer and makes all employment decisions on the basis of merit and business needs.
Job
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