Sales Operations Lead, ISV Segment, GSO

4 weeks ago

Palo Alto, United States Amazon Web Services, Inc. Full time
The Americas Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven, and experienced Sales Operations Leader for the Greenfield organization. The candidate for this role is a key business stakeholder and partner for sales leadership. The Central Sales organization is at a critical inflection point, and this candidate will play a key role in supporting the go-to-market strategy. The candidate for this role is expected to work cross functionally to help the organization successfully land and execute against a set of strategic priorities.

The candidate for this role will support the rhythm of the business activities such as Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.

The ideal candidate for this role will have strong business and financial acumen, broad technical skills, sales and marketing expertise and be very comfortable diving deep into data. This is a hands-on position - the ideal candidate must be willing to “roll up their sleeves."

This position works with the several stakeholders supporting the extended Enterprise Sales organization, such as Business Development, Marketing, Professional Services, and the Partner team. The candidate for this role must have the ability to communicate effectively across multiple technical and non-technical stakeholders, as well as across other geographies.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

Key Responsibilities include, but are not limited to:
- Business partner to sales leadership
- Help define the go-to-market strategy
- Work cross functionally to execute priorities
- Support rhythm of business activities
- Ensure accurate and timely sales commission calculations and payments.
- Identify reporting issues, gaps in processes, and drive timely resolution.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

East Palo Alto, CA, USA

BASIC QUALIFICATIONS

- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

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