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Resident Experience Coordinator

2 months ago

West Milford, United States Mira Vie at West Milford Full time

Welcome to Distinctive Living, we're seeking a Resident Experience Assistant (Full-Time or Part-Time) for our (Name of Community & Location)

Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

The Resident Experience Assistant is responsible for all resident activities of a given managed community including coordinating all internal and external resident activities, creating the monthly activity calendar, arranging outside entertainment, assessing resident preferences, and guiding program to meet their needs and communicating with the management company on all appropriate matters.

Benefits when choosing a career with Distinctive:

  • Medical, Dental and Vision benefits
  • Paid Time Off
  • 401k Retirement Plan & Life Insurance
  • Team Member Assistance Program

Essential Functions

Under the direction of the Director, Resident Experience, completes the Personal Well-Being Profile and meeting with all new residents within 7 days of move-in to determine what level of activities resident requests to be a part of and orients all residents to activity program and how to access activities

Follows schedule as written with minimal change and cancellation. Arranges entertainment within budgetary allotments to come into the building for resident enjoyment. Promotes all activities within the building in order to improve resident participation. Complies with spending budget on activity supplies and entertainment.

On a quarterly basis, participates in an event that may be used for marketing efforts. These resident events will also serve as marketing events as they involve the entertainment of our residents. Works with the Director, Lifestyle and Leisure to organize these events which includes planning, advertising, set-up and clean-up.

Resident outings will be scheduled on the monthly calendar and will include site-seeing trips, destination locations, and medical trips. Organizes transportation for activity outings and medical visits with the assisted living community.

Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed. Compliant with Safety Commitee Standards.

Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.

Performs other duties as assigned or needed.

Commercial Driving License (CDL) preferred.

Education and Experience

  • High School Diploma or equivalent required.
  • Associate or Bachelor's Degree strongly preferred in Social Service, Business, or a field related to the position.
  • Must have proven management experience and ability to manage staff.
  • Minimum of three years' experience in assisted living preferred.
  • Experience with Microsoft Word and Excel preferred.

Apply today to learn why Distinctive Living is a certified Great Place to Work



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