General Manager

6 months ago

Hamilton, United States Wing Stop - Sizzling Platter Full time

**About Us:**

Wingstop, a prominent and rapidly expanding quick-service restaurant chain, is seeking an accomplished leader to join us as a General Manager. If you are a visionary with a passion for orchestrating exceptional guest experiences and driving operational excellence, we invite you to apply for this pivotal role. Lead our team, exceed guest expectations, and contribute to the continued success of our brand.


**Job Responsibilities:**

GENERAL MANAGER

DEMONSTRATE LEADERSHIP AND PASSION FOR SUCCESS WHILE LEADING THEIR TEAM


The General Manager provides strategic and tactical leadership for their restaurant. This leader must maintain operations and drive results in his/her restaurant through people development, positive Guest experience, cost control, and sales/profit growth. The General Manager must hire, train, and develop Team Members that share the Wingstop mission-To Serve the World Flavor. The General Manager must convey the Wingstop Way culture to his/her team and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand.


As the General Manager at Wingstop, you will be at the helm of delivering extraordinary dining experiences and fostering a dynamic work environment. Your role encompasses a diverse set of responsibilities, all directed towards elevating the guest experience and ensuring operational success:


- Championing a culture of exceptional guest service, leading by example and inspiring your team.

- Overseeing all aspects of restaurant operations, from food preparation to guest interactions.

- Setting and achieving sales targets, driving revenue growth, and optimizing operational efficiency.

- Managing inventory levels, ordering supplies, and maintaining cost controls.

- Mentoring, training, and developing a skilled and motivated team of team members.

- Creating and implementing strategies to enhance guest satisfaction and loyalty.

- Addressing and resolving guest inquiries, concerns, and feedback with professionalism.

- Collaborating with regional and corporate management to uphold brand standards.


**Qualifications:**

To excel in this role and uphold our commitment to unparalleled guest experiences, the following qualifications are critical:


- Proven leadership experience, with a track record of successfully managing teams.

- Exceptional interpersonal, communication, and motivational skills.

- Ability to thrive in a fast-paced, dynamic environment and adapt to changing demands.

- Strong financial acumen, with the capability to manage budgets and drive profitability.

- Demonstrated commitment to upholding cleanliness, hygiene, and food safety standards.

- Punctuality, reliability, and a strong work ethic to drive operational excellence.


**Benefits:**

Joining Wingstop as a General Manager comes with a suite of benefits designed to empower your leadership journey:


- Pay: -

- Competitive compensation package reflective of your responsibilities and achievements.

- Comprehensive training and ongoing professional development opportunities.

- Career advancement potential within our expanding organization.

- Employee discounts on our delectable wings and menu offerings.

- Engage in a collaborative, innovative, and supportive team environment.


**How to Apply:**

If you are a visionary leader with a passion for delivering unparalleled guest experiences and driving operational excellence, we invite you to take the next step in your career. Submit your resume and a compelling cover letter detailing your leadership accomplishments and commitment to outstanding service. Wingstop is an equal opportunity employer. We eagerly await reviewing your application. 


At Wingstop, we believe in the power of visionary leadership to shape exceptional moments for our guests. Join us in spearheading our commitment to excellence and fostering a thriving team environment.


*Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. He/She/They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.*

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