Transportation Business Group Professional Services Leader

1 week ago

Phoenix, United States hdr Full time
Transportation Business Group Professional Services Leader-(179424)

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR has an excellent opportunity in Arizona or New Mexico for a professional to lead the development and growth of our Area’s Cross Sector Service Business Classes. The Transportation Business Group Professional Services Leader is a professional that is well versed in all aspects of Business Class (BC) services for transportation projects and manages a group of business class professionals across various cross sector teams including environmental sciences, data solutions, strategic communications, geotechnical, data acquisition, commercial management, right of way, urban design & planning. 

Primary Responsibilities

The primary duties of the Transportation Business Group Professional Services Leader include: responsibility for area coordination, Area monitoring and improvement of technical competencies of Business Class (BC) staff and products to meet client needs and market drivers all within the direction and goals of BC plans; participation in delivery of project services to meet client expectations; collaboration on BC efforts with area operations, marketing and project management; participation in BC practice and professional discipline groups, project teams and activities to continually improve standards and best practices; implementation of effective quality assurance and quality control reviews; participation in regional and area BC strategic planning, budgeting and plan implementation; tracking staff workloads and utilizations; establishing internal and external training programs and training schedules; assist with business development efforts and provide support on proposal preparation; plan for project needs and recruit/hire staff accordingly, and drive the BC to meet project goals for growth, client satisfaction, and service diversification. 

The responsibilities are as follows:

Provide Area leadership of technical capabilities within the Cross Sector Service Business Class Further expand services across other market sectors, business groups and business classes  Cross-sector services to include oversight of: Data Solutions & Acquisition, Geotechnical, Strategic Communications, Environmental, commercial management, right of way and urban design and planning.  Responsible for managing project staffing/resourcing, workload and resource balancing and BC utilization in coordination with Project Managers (PMs) and the Area Transportation Manager This cross-sector service role requires coordination across Business Groups within the area as outside of the area as necessary Delivery focus of technical skills, be consulted and provide input on project discipline requirements and manage/supervise BC Staff Maintain appropriate QA/QC procedures and best practices  Monitor area performance within BC to achieve defined goals and support operational managers in monitoring project performance and implementation of corrective actions.  Responsible for the technical sector growth in the Area Support top line growth across all market sectors in their technical area of focus Prioritize BC activities across AZ & NM to best implement Market Sector and Business Group objectives and promote technical services of their section in the Area Facilitate BC teamwork, communication and work sharing between Area offices, business classes, management, marketing and staff. Serve as client manager, project principal and PM  Actively participate in projects or manage projects to meet assigned utilization rate  Serve as a senior technical resource on projects and programs Build and retain strong relationships with Staff, Project Managers, Client Development Managers throughout the Area and within HDR in the SW Region  Provide strategic and tactical input on business trends to BC and local office planning.  Manage staff workloads and make recommendations for adjustments and recruiting as needed  Manage training and licensing requirements and identify opportunities for continuing education  Develop an technical mentoring and employee advancement process to advance staff  Champion marketing opportunities to grow the practice  Support Area pursuits and actively participate in and support proposal development  Identify project needs and recruit professionals to join our HDR team  Demonstrate “can-do” problem solver approach to colleagues and clients  Ability to build positive client relationships, strong communication, negotiation and presentation skills, and the ability to manage and motivate direct reports. 

#LI-JF1

Keywords: Transportation Business Group Professional Services Leader, 

Required Qualifications
Bachelor's degree in a Professional, Architecture, Engineering or closely related field 10 years of experience Committed to quality, improvement and HDR values Maintains a professional or engineering registration and has related technical experience experienced in development and management of diverse teams Works cooperatively with other area business class leaders, operations managers, technical directors and marketing managers on business class efforts An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location

:United States-Arizona-Phoenix

Industry

:Highway + Road

Schedule

:Full-time

Employee Status

:RegularBusinessClass:Highways

Job Posting

:May 30, 2024

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