Monitoring Infrastructure Management Technician-Des Moines

7 months ago

Cedar Rapids, United States Vertiv Full time

POSITION SUMMARY

The Infrastructure Management Technician will configure monitoring systems to support our growing critical infrastructure and data center clients. They will perform installation, preventive maintenance, scheduling service for monitoring systems that support our power and cooling equipment.

 

RESPONSIBILITIES

· Optimizing Performance

· Configuration Management (Planning and Managing Processes)

· Asset Management (Managing Physical Assets)

· Real-time Monitoring

o Real Time Monitoring products include SiteScan, Alber Battery Monitors, Nform, Communication Cards, Rack Monitoring Solutions and Remote Monitoring offerings. The IMT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.

· Render technical on-site and phone assistance to customers.

· Perform general and preventive maintenance on monitoring systems.

· Respond to emergency calls at customers request.

· Strive to provide all customers a 'first time fix' for their equipment.

· Provide accurate and timely communication to internal and external customers.

· Keep current on safety field change notices and service tips.

· Provide accurate and timely reporting of time cards, expense reports, etc.

· Keep current on safety bulletins, safety field change notices, field change notices and service tips.

· Abide by CoHE (Control of Hazardous Energy) standards.

· Adhere to work hours policy guidelines – “14 hours rule”.

· Must wear appropriate PPE (personal protective equipment) as per company guidelines and accordance with job duties.

· Report all work related accidents or injuries within 24 hours to the appropriate personnel.

 

QUALIFICATIONS

Minimum Job Qualifications:

· 4+ years of hands on networking and infrastructure experience.

· Familiarity with real-time monitoring systems test equipment and fundamentals.

· Ability to read and interpret electrical line diagrams and blueprints.

· Ability to evaluate the operating conditions of equipment.

· Standard computer skills including Microsoft Outlook, Word, and Excel.

· Clear, concise, written, and verbal communication skills.

· Ability to interact comfortably with all levels of internal and external customers.

· Self-motivated and ability manage own schedule.

· Timecards, expense reports, mileage reports, ticket closure, forms and more.

· Valid driver’s license.

 

EDUCATION AND CERTIFICATIONS

· High School Diploma or GED

· Bachelor’s degree in electronics, networking and/or information technology or military training preferred.

 

PHYSICAL REQUIREMENTS

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.

 

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

 

ENVIRONMENTAL DEMANDS

· Extreme cold (below 32*)

· Extreme heat (above 100*)

· Noise Level (Medium / High need to shout to be heard)

· Working around moving machinery (fork-lifts, tractors)

· Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)

· Work outdoors (no effective protection from weather)

 

TRAVEL TIME REQUIRED

· 25%

 

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $ billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

 

OUR STRATEGIC PRIORITIES

· Customer Focus

· Operational Excellence

· High-Performance Culture

· Innovation

· Financial Strength

OUR BEHAVIORS

· Own It

· Act With Urgency

· Foster a Customer-First Mindset

· Think Big and Execute

· Lead by Example

· Drive Continuous Improvement

· Learn and Seek Out Development

 

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