IT Infrastructure Manager

3 days ago


Cedar Knolls, New Jersey, United States NJ 211 Partnership Full time
Job Summary

We are seeking a highly skilled IT Infrastructure Manager to oversee the operation and support of our enterprise technology infrastructure. This includes cloud-based services, applications, physical network and server infrastructure, and all endpoints. The successful candidate will be responsible for day-to-day IT operations, project management, budgeting, and technology consulting.

Responsibilities
  • Manage the physical infrastructure within the NJ 211 Partnership office, including Windows servers, storage, Active Directory domain, network infrastructure, firewalls, internet connectivity, switches, wireless access points, Windows workstations, laptops, printers, phones, and network-based office equipment.
  • Manage cloud infrastructure services for staff, back office operations, and the public, including Microsoft 365, Google G-Suite, Microsoft Azure, and Amazon Web services.
  • Manage the operations of cloud-based application services for staff, including Five9 Contact Center as a Service (CSaaS) and iCarol.

The ideal candidate will have a strong understanding of various technologies and be able to act as a subject matter expert or tier two/three support person.



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