Administrative Assistant, Deputy Chief Operating Officer Team

2 weeks ago

Truro, United States Royal Cornwall Hospitals Trust Full time

Job summary

An opportunity has arisen for a motivated and enthusiastic administrator to join the Trust and provide Administrative Assistant support to the Deputy Chief Operating Officer Team.

Candidates must have strong prioritisation and excellent organisational skills together with the ability to remain calm and collected in a busy dynamic environment. The post holder must be able to communicate effectively with a wide range of workforce groups. We are looking for an individual with proven experience working at a senior Administrative Assistant level, preferably in the NHS and within an operations team. Experience of project management would also be advantageous. Candidates must be able to demonstrate advanced secretarial skills, both written and verbal and be able to liaise confidently with internal and external stakeholders, be competent with IT skills, in particular Excel, Word, Emails and electronic diary management.

This is a full-time post working hours per week Monday to Friday office based at RCHT.

We are unable to offer sponsorship at this time for this role

Main duties of the job

As an Administrative Assistant for the Deputy Chief Operating Officer Team the role will be to support our 2 Deputy Chief Operating Officer's, Programme Manager and our Operational Site Team with daily administrative tasks.

Main elements of the role will include organising workloads and diaries, supporting meetings, attendance at daily site meetings to monitor actions and to work closely with the Executive Assistant to the Chief Operating Officer.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Job description

Job responsibilities

To work as a key member of the Deputy Chief Operating Team, Programme Manager and Operational Site Team to provide comprehensive and confidential secretarial and administrative support in the Team.

Provide cover for the Executive Assistant to the Chief Operating Officer during periods of absence.

Person Specification

Qualifications

Essential

Good general education including GSCE Maths and English at Grade C or above or equivalent Word processing qualification

Desirable

Secretarial Certificate or Diploma Loggist Training Knowledge of current NHS IT systems

Essential Criteria

Essential

At least 2 years' proven secretarial experience working at a senior level. Experience in taking, transcribing and circulating minutes of meetings. High level working knowledge of Microsoft Office applications. Electronic diary management. Worked independently with limited supervision. Understanding of access and performance targets.

Desirable

Experience within a large NHS or public sector organisation. Working within an operational setting.

Practical and Intellectual Skills

Essential

Excellent written and oral communication skills. Able to manage own workload and prioritise work effectively in order to meet deadlines. Able to communicate effectively at all levels of the organisation. Able to draft documents with or without instructions. Good problem solving skills. Knowledge of data protection, confidentiality and Information Governance. Ability to work with minimal supervision. Extensive experience of developing databases and producing reports using Microsoft Excel. Understanding of the principles and importance of audit and data collection in the healthcare environment and ability to produce reports from audit data.

Disposition / Adjustment / Attitude

Essential

Willingness to learn new skills and take on challenges. Logical and organised in approach, enthusiastic team player. Ability to work accurately to strict deadlines while under pressure and in unpredictable working environments with frequent interruptions. Able to handling confidential and sensitive issues in an appropriate manner. Aptitude and confidence for working with a rapidly changing environment.

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