Medical Secretary

Job summary

The Oral Surgery & Maxillofacial team is seeking an enthusiastic, motivated person who can offer excellent administration skills to assist in the provision of a comprehensive service.

To be successful you will need excellent communication and organizational Skills. You will also need a flexible and professional approach to the work and enjoy the variety of communication with a wide range of people both internal, external to the Trust, and most importantly have the ability liaise with patients. This includes being the first point of contact for communication within the clinical team. You will provide diary management and workload organization for the Consultant and team as well as providing cover for colleagues as necessary.

This is a full time post working hours per week, Monday - Friday

Main duties of the job

Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.

Provide cover for other members of staff as directed by the CAL.

General correspondence, discharge summaries, reports and other communication by use of keyboard skills digital formats as directed by the CAL, utilising the ability understanding the context and re-arranging as necessary.

Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner).

Data quality check the outcomes of clinic annotations altering PAS to reflect the relevant clinical notes.

Bring to the attention of the clinical staff all results in a timely manner and promptly act on any instructions given regarding these.

Book follow-up appointments as required/requested in line with Trust Policy.

Ensure case notes are maintained in accordance with the Trust's Case Note Management Policy and that all correspondence, reports and results are filed correctly and in a timely manner.

Have working knowledge of and be able to implement RADAR on a daily basis

Arrange hospital transport as necessary in accordance with Cornwall Transport Policy.

Ensure a good working knowledge is maintained of RTT rules and guidance

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks Professional registration and qualification checks Employment history and reference checks Work health assessments Criminal record check standards Right to work checks

For further information please visit:

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Person Specification

Qualifications

Essential

GCSE's or Equivalent Level C in Maths and English

Desirable

NVQ 2 in Secretarial and Business Administration

Experience

Essential

Substantive Office Experience Keyboard Skills

Desirable

Knowledge of PAS, Maxims, Radar Knowledge of Dragon & CCAT's

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