Office Coordinator III

3 weeks ago

Syracuse, United States Syracuse University Full time

Job Description

The office coordinator serves as the initial departmental representative to incoming constituencies, and handles a variety of tasks providing operational support and general assistance to students, faculty, and staff. The office coordinator is present in the office to provide services to campus constituents. Qualifications High School Diploma with 3 years experience.Associate’s degree or equivalent preferred plus 2-4 years office experience preferably in an academic environment. Job Specific Qualifications Solid understanding of Microsoft Office and Adobe Professional suite, specifically Excel, with the ability to create and revise documents and spreadsheets.Good oral and written communication skills.Solid interpersonal skills and the ability to work individually as well as in teams.Good organizational skills, and the ability to multi-task in a fast-pace professional environment.Ability to maintain a high level of confidentiality with sensitive information.Knowledge of PeopleSoft or related system is preferred but not required. Responsibilities Perform administrative duties and coordinate the office routine.Serve as initial departmental representative to incoming constituencies as appropriate.Perform customer service duties by providing general information.Maintain some departmental files and documentation. Provide general office support.Assist in the preparation and editing of department promotional material and with managing department listservs.Train, supervise, and provide evaluative feedback for student employees.Adapt and retool as campus business processes develop over time and, as a result, assignments are reviewed and revised.Manage Undergraduate Student Records and Support Undergraduate Program Functions.Provide full support to Director of Undergraduate Studies to ensure smooth functioning of undergraduate program.Create and maintain undergraduate student files.Monitor undergraduate program declarations and support processing.Coordinate communication with prospective students.Provide faculty administrative assistance with recruitment plans and undergraduate student events.Coordinate student record information. Respond to inquiries related to undergraduate program responsibilities, and forward other undergraduate program inquiries to faculty for response.Manage Graduate Student Records and Support graduate program functions.Provide full support to Director of Graduate Studies to ensure smooth functioning of graduate program.Create and maintain graduate student files.Monitor graduate program applications and support admissions processes. Coordinate communication to perspective students.Provide faculty administrative assistance with recruitment plans, graduate student events, and student groups.Coordinate student record information as needed. Respond to inquiries related to graduate program responsibilities, and forward other graduate program inquiries to faculty for response.Assist with registration for department.Monitor enrollment, identify potential enrollment issues for supervisor review, and provide registration support to students.Maintain knowledge of and provide support to faculty, staff and students for PeopleSoft, MySlice, OnBase, Blackboard, and class scheduling/class enrollment/curriculum procedures.Support with processing expense transactions associated with the operation of the office.Assist with planning and execution of department events.Monitor and order supplies and services. Physical Requirements Not Applicable Tools/Equipment Not Applicable

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