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Senior Manager AML Analytics and Insights

4 months ago


Mount Laurel Township, United States TD Bank, N.A. Full time

Description

Summary

The Senior Manager, Analytics & Insights manages a team of Business Insights & Analytics specialists and works closely with various internal stakeholders/partners to understand business objectives, identify data / information needs, opportunities for improvement and help inform and support business decisions and strategies. Provides consultative support, business insight, advice and expertise to guide decision making and/or strategic planning by leveraging and interpreting data and analytical models to provide business specific or broad strategic insight and using a variety of audience-specific communication techniques.

Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope. Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.) Sets operational team direction and collaborate with others to execute on common goals Focuses on longer-range planning for functional area (e.g. 12 months or greater)


Education & Experience:

Undergraduate degree or technical certificate 10 + years of relevant experience from a business administration, statistical, mathematical, scientific or financial background Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of PC based analytical and reporting software packages Expert knowledge of programming languages (i.e. SAS/SQL/ R, Visual Basic, Python) Strong analytical and program solving skills are required to interpret data and draw conclusions Excellent written and verbal communications skills Proven ability to manage a team of professional analyst Prior leadership experience or progressively responsible Department/Bank experience Ability to coach and mentor others Ability to provide conflict resolution Strong ability to successfully balance competing priorities in a fast paced environment

Preferred Skills:

Experience in Financial Crimes / Compliance Risk Analytics field Experience in generating data and analytics insights, assisting financial institutions with addressing the efficiency and effectiveness of transaction monitoring systems, including model development, model validation, customer risk rating models, and segmentation; optimization / tuning of AML scenario/rule behaviors, and alert/case models to reduce false positives

Customer Accountabilities:

Manages teams of Business Insights & Analytics professionals/specialists Ensures team collaboration with partners on business problems/issues and provide fact-based analytical advice that aligns to strategy and drives shareholder value Manages escalated client issues or priorities and reach out to appropriate areas to resolve or minimize business problems/issues Applies judgement, discretion and collaborate with internal partners to navigate and resolve ambiguous issues Reviews and/or contributes on the presentation of insights back to executive leaders / business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/ techniques/ methods in presenting or visualizing key information Collaborates with business partners to shape and prioritize ad hoc analysis

Shareholder Accountabilities

Leverages data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problems Ensures team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insights Oversees the development and ongoing analysis for a business line or functional area employing both internal and external data from various sources Manages workload of analytics team; assigning data request to staff based on skills and development needs Supports execution with excellence on key initiatives/programs Designs effective test and learn for various programs or scenarios Develops business specific plans; ensures work and resources are aligned to support objectives Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers Proactively supports the identification of issues, trends and opportunities, and bring forward recommendations based on judgment and facts Lead team to prepare framework to succinctly take complex data and translate it into clear and concise recommendations Ensures deep understanding and contribute to the achievement of the business strategy, goals, and objectives

Employee/Team Accountabilities:

Provides ongoing coaching and development, set objectives and assess performance Responsible for management of the overall team(s) providing both leadership and guidance Sets targets and objectives for the team, and delivers results Inspires and grows team expertise to align with enterprise demand and the Bank's direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism Coordinates necessary resources to ensure completion by deadlines Provides coaching, development, succession, recruitment, resource management, and overall team leadership for team members; provide regular input into team members’ assessment of performance and development plans Prioritizes and manages own workload in order to deliver quality results and meet timelines Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/ points of interest Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency Establishes effective relationships across multiple business and technology partners, program, and project managers Participates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.