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System Administrator

4 months ago


Princeton, United States WVU Medicine Full time
This position is responsible for administration of corresponding servers, databases, hardware, operating systems and systems. Core duties to include planning, monitoring, administration, updating and trouble-shooting hardware and software related to the assigned systems.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s degree in Information Technology OR four (4) years of system administration experience.

2. This position may require additional certification in support of the responsibilities of the position, which will be provided by WVUHS Information Technology. Certification completion will be required within four months of formal certification training completion.

EXPERIENCE:

1. Two (2) years’ experience implementing, administration or troubleshooting of Windows Server Virtual Environments, PC’s, printers, Local Area Networks (LAN) and Wide Area Networks (WAN) required.

2. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Microsoft Specialty Certification preferred

EXPERIENCE:

1. Preferred - 3 years demonstrated database administration experience including knowledge of Structured Query Language (SQL) or demonstrated educational equivalent preferred.

2. Systems

a. Install, maintain and administer systems for supported applications.

b. Backup, maintain and optimize systems and infrastructure supporting systems.

c. Present, maintain and monitor storage presented via Enterprise Storage System.

3. Servers

a. Experience with current versions of Windows Server and its administration.

b. Experience supporting and administration of VMware and/or hosts of a VMware environment.

4. Network

a. Demonstrate core network knowledge.

Experience supporting, monitoring and troubleshooting Network devices and infrastructure.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Database Administration: Design, develop and implementation of databases/tables including indexes, stored procedures, security roles and views. Design and determine the best way to leverage technology to improve the business processes and reduce the overhead costs within the health system. Formulate high availability strategies. Conduct on-going analysis of database performance and capacity usage. Modify and improve database programs to increase processing performance. Create, altar, remove and monitor database security and access. Analyze review and altars tables, profiles, dictionaries, screens, report format tables or databases to increase operating efficiency or adapt to new requirements. Develop complex scripts and solutions to perform automation of database management. Review/design database and corresponding database indexes

2. Network/Server Administration: Provide complex server level administration (including maintenance, upgrades, patches, security, backups and recovery) by following documented procedures to ensure a stable environment. Work with the enterprise technical team to deliver the standard Microsoft Server editions and managing physical and virtual environment administration. Support and troubleshooting LAN/WAN, DNS and Active Directory topologies as relates to systems supported. Configure complex server operation systems by following technical documentation to provide a working product. Plan and implement IT enhancements and undertake project work to include configuring servers, clients, storage devices and network components. Recommend operating system and server hardware upgrades. Has primary responsibility for one or more systems. Develop complex script and solutions to perform automation of system management. Work with enterprise technical team to project allocate and manage physical and logical storage.

3. System Analysis: Identify analyze and correct complex system issues. Examine system data and implement enhancements to improve reliability and performance. Evaluate, implement and manage appropriate complex systems and hardware solutions by using best practices for the environment to ensure system integrity. Develop new methods to improve service processes, performance and functionality by examining existing system management tools and processes. Research, recommend and implement new technologies. Identify and specify technical/functional requirements, resources and processes for a complex sub-system or major system modification required to meet user requirements. Prepare test scripts for complex to highly complex workflows. Participate in training and professional development sessions. Oversees the implementation and testing of vendor supplied enhancements and upgrades. Advise management of system performance problems and makes recommendations.

4. System Integration: Design large scale, complex specification and works with multiple stakeholders in modifying systems processing, data structures or the implementation of new systems to meet the business needs. Prepare specifications of strategic planning significance. Independently define system interface capabilities or requirements with other systems and/or vendors.

5. Business Requirements and Process Analysis: Integrate advanced systems and industry standard solutions. Independently develop business requirements for complex tasks. Identify and specify business requirements, resources and processes for a complex sub-system or major system modification. Use complex analytical tools and methods to analyze and streamline business processes. Coordinate system integration development sessions. Oversee the creation of policies an procedures related to the use of the system. Participate in training and professional development sessions. Develop detailed vendor selection evaluation criteria based on identified product requirements. Provides input for planning and budget process.

6. Project Coordinator: May be asked to review, identify and document any issues, barriers, or risks and brings them to management’s attention. Provides Project/Task Coordination Services to customers as assigned. Participates in joint application and/or technical development sessions. Apprises status, schedule variances, and outstanding issues with team members and project managers. Manages workload and balances quality of work with deadlines. Completes proper documentation of work tasks per policy. Assists in controlling project costs and communicates any project-related expenses (as assigned). Suggests ways to better accomplish assigned tasks. Successfully meets deadlines, user’s expectations and project goals. Participates in departmental and project teams as requested in a support role and reports all relevant information and/or notes back to the rest of the team. Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc. Participates in post implementation review of projects. Implement changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer. Communicates to all parties the natures, significance and risk factors of corresponding projects.

7. Team Work: Performs the following core duties: participates in mentoring, training, and development of other employees. Participates in training and professional development sessions. Participates in departmental teams. Travels independently to remote sites and communicates back to the team while working offsite (if assigned). Exhibits objectivity and openness to the view of others, including patients/families and customers. Offers assistance and support to co-workers. Contributes to building positive team spirit and cohesiveness. Balances team and individual responsibilities. Works proactively and cooperatively in group problem-solving situations. Proactively works to resolve conflicts. Encourages peers to seek innovative approaches to solve problems. Engages peers/ employees in improving the quality of the work.

8. The position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training and/or support.

9. Adhere to the established policies of the WVUHS as well as the policies of the entity or entities where the IT team member is assigned to work and/or employed.

10. Accepts on-call responsibilities and responds with action, either by phone call or on-site as defined by department policy.

11. Other duties may be assigned.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.

2. Ability to sit for extended periods of time.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The work environment is a standard office environment.

SKILLS AND ABILITIES:

1. Ability to handle and maintain confidential information.

2. Ability to work well under high stress conditions.

3. Ability to work independently or cooperatively as a team member. 

4. Ability to adapt to various workloads and assignments.

5. Ability to work with multi-disciplinary groups.

6. Must have reading and comprehension ability.

7. Must be able to type.

8. Possess good oral and written communication skills.

9. Ability to prioritize tasks.

10. Ability to work in a fast paced and rapidly changing environment. Must be flexible.