Retail Sales Team Lead
2 weeks ago
Overview: MSG is proud to present an exciting opportunity for a Retail Sales Team Lead in the vibrant Schaumburg, IL area. As a Retail Sales Team Lead, you will play a pivotal role in guiding and motivating our sales team to achieve excellence in customer service and sales performance.
Responsibilities:
- Lead and inspire a team of retail sales associates to deliver exceptional customer service and drive sales
- Provide coaching, guidance, and ongoing training to ensure team members reach their full potential
- Oversee daily operations on the sales floor, including opening and closing procedures
- Collaborate with management to develop and implement sales strategies to meet or exceed targets
- Monitor and analyze sales metrics to identify areas for improvement and implement corrective actions as needed
- Foster a positive and inclusive work environment that promotes teamwork and individual growth
- Serve as a point of contact for escalated customer inquiries and issues, ensuring timely resolution
- Maintain a thorough understanding of products, promotions, and industry trends to effectively assist customers and drive sales
Qualifications:
- Previous experience in retail sales, with a proven track record of success in a leadership or supervisory role
- Excellent communication and interpersonal skills, with the ability to motivate and inspire others
- Strong organizational and time management abilities, with a keen attention to detail
- Proficiency in Microsoft Office Suite and retail POS systems
- Flexibility to work evenings, weekends, and holidays as required
- High school diploma or equivalent required; bachelor's degree preferred
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