Operations Remote Care Medical Assistant

2 months ago

Bend, United States UnitedHealth Group Full time

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon’s mid-Willamette Valley, we serve more than a quarter-million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work-life balance, teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind Caring. Connecting. Growing together.

The Operations Remote Care Medical Assistant provides customer service and patient care in accordance with Clinic protocols, departmental workflow processes, and recognized standards.

If you are located in Oregon, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities: 

Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained withinCoordinates and collaborates with the practices' providers, clinical and office staff, and other resources to address all these effectivelyAccurately records pertinent information in the EHR and ensure necessary patient care documentation is processed and done so in a timely mannerAccepts and returns patient phone calls in a timely manner, as per provider direction, with accurate documentationAssists all TCC departments to ensure clinical workflow is effective and efficient, while delivering quality patient care and customer service. This includes but is not limited to: Worklists/task management, referrals, Rx refill and order management, contacting patients/organizations, and case/bucket managementImproves the quality of care through continuing education and self-evaluation of the effectiveness of care. This includes attendance and participation in most in-services/department meetings and remaining current on clinic/department policies and proceduresWorks in compliance with the requirements as outlined in the Remote Work AgreementOther tasks as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

2+ years of healthcare experience as a Certified/Registered Medical Assistant or LPN with an active certification or LPN with an active license1+ years of case management, care coordination, or practice experience

Preferred Qualifications: 

Technology experience - preferably with multiple EHR systems, but at a minimum familiar with Microsoft Office and comfortable learning new software quickly. Experience with Athena a plus. Intermediate computer and telephone skills.Proven ability to work well with providers, clinical staff, and patientsProven ability to on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of workProven ability to maintain patients' privacy, confidentiality, and safety, and adhering to ethical, legal, and accreditation/regulatory standards alwaysProven highly self-motivated, organized, and able to work independently - you will be held to a high standard of quality and productivity for workYou will be the voice of our company, on the frontline speaking with the patients, so you must be highly professional on the phone; able to maintain a compassionate and engaging tone even with distrustful or unhappy patients; quick thinking to respond in the moment to patient questions and needs, with solid critical thinking skills to ask appropriate follow-up questions and prioritize what you learn from patients; someone who enjoys working with a wide variety of personalities. Excellent customer service skills

Technology Requirements:

Fast and reliable internet, i.e., internet speed equal to or greater than Mbps for download and 30 Mbps upload; please note that satellite internet service is not sufficient for this role

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment 

  • Medical Assistant

    1 month ago

    Bend, United States Central Oregon ENT Full time

    Central Oregon ENT is looking for a Medical Assistant to join our team. Certification not required, but ability to obtain certification within the first year of employment required.In this role you are responsible for recording patients' vital signs, documenting physicians' notes, changes in medical conditions, prepping exam rooms for clinical procedures,...

  • Medical Assistant

    1 month ago

    Bend, United States Central Oregon ENT Full time

    Central Oregon ENT is looking for a Medical Assistant to join our team. Certification not required, but ability to obtain certification within the first year of employment required.In this role you are responsible for recording patients' vital signs, documenting physicians' notes, changes in medical conditions, prepping exam rooms for clinical procedures,...

  • Medical Assistant

    3 weeks ago

    Bend, United States Central Oregon ENT Full time

    Central Oregon ENT is looking for a Medical Assistant to join our team. Certification not required, but ability to obtain certification within the first year of employment required.In this role you are responsible for recording patients' vital signs, documenting physicians' notes, changes in medical conditions, prepping exam rooms for clinical procedures,...

  • Urologic Care Physician Assistant

    2 weeks ago

    Bend, Oregon, United States Summit Health Medical Group Full time

    Exciting Opportunity for a Physician Assistant at Summit Health Medical GroupSummit Health Medical Group is on the lookout for a dedicated Physician Assistant to join our esteemed team in a dynamic, physician-led environment.As part of our expanding Urology Department, we are interested in a PA or NP who is enthusiastic about delivering exceptional urologic...

  • Medical Assistant

    5 days ago

    Bend, United States Pine Springs Health Full time

    Job DescriptionJob DescriptionPosition Summary:Are you looking to be a part of something new and exciting? Join a growing team where your voice matters, and you’ll have the unique opportunity to help shape processes from the ground up. We’re a fresh, innovative healthcare practice, and we’re searching for a passionate and adaptable Medical Assistant to...

  • Certified Nursing Assistant for Hospice Care

    2 weeks ago

    Bend, Oregon, United States Partners In Care Full time

    Position OverviewAbout Us:Partners In Care is a prominent nonprofit organization dedicated to providing exceptional home health, palliative, and hospice services. Our compassionate team, comprising over 200 professionals and around 150 local volunteers, is committed to serving patients and families across a vast region. We foster a culture of kindness,...

  • Healthcare Operations Assistant

    6 days ago

    Bend, Oregon, United States Mosaic Medical Full time

    About the RoleThe Patient Services Representative plays a vital role in supporting clinic operations, providing exceptional customer service to patients over the phone and in-person. This includes greeting, registering, and scheduling patients in a timely and accurate manner. This position creates patient records, provides documentation as necessary, and...

  • Medical Assistant

    4 weeks ago

    South Bend, Indiana, United States St. Charles Health System Full time

    Typical pay range: $ $30.10 hourly, varies on experience.Family Care SCMG - East Bend, OregonST. CHARLES HEALTH SYSTEMJOB DESCRIPTIONTITLE: Medical AssistantREPORTS TO POSITION: Clinic SupervisorDEPARTMENT: SCMGDATE LAST REVIEWED: May 2022OUR VISION: Creating America's healthiest community, togetherOUR MISSION: In the spirit of love and compassion, better...

  • Medical Assistant

    4 weeks ago

    South Bend, Indiana, United States St. Charles Health System Full time

    Typical pay range: $ $30.10 hourly, varies on experience.Urology Clinic - Bend, OregonST. CHARLES HEALTH SYSTEMJOB DESCRIPTIONTITLE: Medical AssistantREPORTS TO POSITION: Clinic SupervisorDEPARTMENT: SCMGDATE LAST REVIEWED: May 2022OUR VISION: Creating America's healthiest community, togetherOUR MISSION: In the spirit of love and compassion, better health,...

  • Certified Nursing Assistant

    3 weeks ago

    Bend, United States Bend Transitional Care Full time $21

    Certified Nursing Assistant (CNA)Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Setting: Skilled NursingWage: $21.25 And Up, Depending on ExperienceType: Full-Time and Part-TimeShift: Part-Time Weekends (all shifts), Part-Time Thursday and Friday 2p-10pFull-Time 10p-6a shiftFull-Time...

  • Certified Nursing Assistant

    4 weeks ago

    Bend, United States Bend Transitional Care Full time

    Certified Nursing Assistant (CNA)Setting: Skilled NursingWage: $21.25 And Up, Depending on ExperienceType: Full-Time and Part-TimeShift: Part-Time Weekends (all shifts), Part-Time Thursday and Friday 2p-10pFull-Time 10p-6a shiftFull-Time 2p-10p - Thursday through SundayShift Differential: $1.00 for Evening Shift and $2.00 for NOC ShiftLocation: Bend...

  • Certified Nursing Assistant

    4 weeks ago

    Bend, United States Bend Transitional Care Full time

    Certified Nursing Assistant (CNA)Setting: Skilled NursingWage: $21.25 And Up, Depending on ExperienceType: Full-Time and Part-TimeShift: Part-Time Weekends (all shifts), Part-Time Thursday and Friday 2p-10pFull-Time 10p-6a shiftFull-Time 2p-10p - Thursday through SundayShift Differential: $1.00 for Evening Shift and $2.00 for NOC ShiftLocation: Bend...

  • Certified Medical Assistant

    1 day ago

    South Bend, Indiana, United States Summit Health Full time

    About the RoleSummit Health is seeking a highly skilled and compassionate Certified Medical Assistant to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our medical facilities.Key ResponsibilitiesPrepare Patients for Exams: Escort patients to...

  • Medical Assistant

    1 week ago

    East Bend, United States Premise Health Full time

    Healthcare Without Rival Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a PRN Medical Assistant to join our team in Winston-Salem, NC . About the role:  Assists in examination and treatment of patients under direction of Physician, Advanced Practitioner and/ or RN in compliance with state...

  • Compassionate Primary Care Assistant

    2 weeks ago

    West Bend, Wisconsin, United States Advanced Care LLC Full time

    Job OverviewAdvanced Care LLC is seeking a dedicated Caregiver/Primary Care Worker (PCW) to provide essential support to individuals in need. The PCW plays a crucial role in delivering both physical assistance and emotional encouragement to clients who may face challenges due to health conditions, injuries, or disabilities.Key Responsibilities:Home Support:...

  • Medical Assistant

    5 days ago

    South Bend, Indiana, United States Summit Health Full time

    Job SummarySummit Health is seeking a highly skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality medical services.Key ResponsibilitiesPrepare examination rooms and ensure all necessary...

  • Medication Technician

    2 months ago

    Bend, United States Prestige Care High Desert Senior Living Full time

    Medication Technician - NOC Shift Prestige Care - High Desert Senior Living Bend, OR Pay Rate: Hourly Pay Rate Maximum: 23.50 Pay Rate Minimum: 22.50 POSITION SUMMARY The Medication Technician provides medication services and direct resident care, assist in maintaining a positive physical and psychosocial environment...

  • Part Time Instructor Medical Assistant Program

    5 days ago

    Bend, Oregon, United States COCC Full time

    Job SummaryWe are seeking a highly qualified Part Time Instructor to join our team at COCC. The successful candidate will provide instruction in Medical Assistant Program or Allied Health classes, direct student discussion, and evaluate student performance in the classroom, lab, or practicum under the direction of the Program Director and Allied Health...

  • Clinical Care RN Coordinator

    2 weeks ago

    Bend, Oregon, United States Mosaik Medical Full time

    Mosaik Medical is dedicated to redefining health care delivery through innovative strategies that enhance patient access and care. Our commitment to serving both insured and uninsured individuals transcends age, ethnicity, and income levels. We adopt a comprehensive approach to health management, integrating behavioral health, pharmaceutical care, and...

  • Medical Assistant

    3 days ago

    Bend, Oregon, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Actalent. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our physicians in a busy multilocation specialty practice.Key ResponsibilitiesAssist physicians with patient care, including room stocking, chart prepping, and...