IT Project Supervisor

3 weeks ago


Austin, United States EssilorLuxottica Full time

Requisition ID:  843114 
Position: Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION
Lead release management activities for initiatives across the Helix organization within EssilorLuxottica’s IT organization. The position will work closely with the technical teams to gather & track technical tasks related to code releases to production software. The analyst is responsible for working with cross-functional teams using software development life cycle & project management principles. Coordinate with internal & external resources for deployment support on a continuous basis. Oversee code release to all environments, including sales demos and customer pilots, as well as run the business lead ticket management & communications.

MAJOR DUTIES AND RESPONSIBILITIES
• Managing risks & resolving challenges that impact release scope, quality, and schedules
• Planning release windows & cycles across portfolios, components
• Communicating release plans, changes, & upcoming Production activities
• Measuring & monitoring progress to achieve timely software releases within defined budgetary limits & quality standards
• Coordinating processes between different teams in various locations
• Communicating necessary release details to business teams & IT
• Managing, planning, & negotiating release activities as required
• Coordinating enterprise release content, system changes, upgrades & other efforts as required
• Producing deployment, implementation, & run book plans
• Conducting release readiness & milestone reviews
• Maintaining release schedules, ensuring it aligns with major vendors & other stakeholders
• Working with release engineers to comprehend code merges & branch ramifications
• Leading & coordinating checklist & deployment plan execution
• Ensuring that releases operate as per expectations & manage issues
• Initiating & overseeing the development/maintenance of technical guides, release notes process flows & other documentation
• Manage small to medium technical projects as required
• Support the ongoing run the business activities by managing ticket escalation reviews & communications
• Organize project work intake requests for the team

BASIC QUALIFICATIONS
• Bachelor’s degree in information technology, engineering, or other technical credentials
• Minimum 5 years of IT and/or System Analysis Management experience
• Leadership experience on an Agile team required
• Previous experience working with technical teams & resources
• Experience with Insurance systems and application management preferred
• Project management expertise with an ability to champion change and continuous improvement
• General understanding of database structure and table relationships
• Ability to learn complex technical environments
• Ability to manage multiple changing priorities
• Strong leadership & active listening skills
• Strong written & oral communication skills
• Strong analytical & critical thinking skills
• Strong organizational & documentation skills
• PMP certification preferred



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