Warehouse and Logistics Supervisor

**Warehouse and Logistics Supervisor**

at EOS Austin, TX * Supervise and co-ordinate the ITAM Logistics operations team(s) on the delivery of safety, service, accuracy and cost KPIs

* Be the point of contact within the service for troubleshooting, customer services issues, approvals, first-level escalations, HR activity

* Oversees exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, imaging, dispatch and returns

* Assist with cross functional management teams to provide the best possible service and cost to our customers

* Assist with the delivery of ITAM Logistics Business Plans, KPIs, values and people processes are delivered and embedded

* Prepares reports or documentation to share with key stakeholders to help deliver great service at the best possible cost for the organization and our partners

* Assists and deputise for the Regional Logistics Operations Manager and support the operational relationships with all third-party partners across the operation, ensuring timely and effective communication with client stakeholders

* Ensure all inbound & outbound shipments are planned, actioned and adhere to SLA. Shipments should adhere at all times to regulatory requirements

* Plays a key part in developing best in class operations and share best practice internally

* Maintain only the highest levels of tidiness, cleanliness and organization across all Logistics work areas

* Lead performance management initiatives for all teams & report into the SDM

* Seek out waste reduction initiatives.

* Compile & present service reviews with internal & customer teams

* Help create a positive and fun working environment

* 3+ years experience leading in challenging environment whilst delivering results.

* Background in Lean is beneficial

* Experience in IT Logistics & asset management would be beneficial

* Experience with manufacturing/production line experience would be beneficial

* Experience in leading teams in a fast pace at a high volume

* Management of a national/regional services

* Ability to understand and thrive in high volume work environment during extremely busy peak seasons.

* Excellent communication skills, both verbal and written.

* Must be proactive, data driven and a good anticipated planner.

* Experience managing as a vendor is highly desired.

* Hands-on strong problem-solving skills.

* Proficiency developing metrics planning (good working knowledge of spreadsheets)

* Degree qualified preferred but not essential

* Hands on can do attitude will go a long way

**WHO WE ARE:**

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the worlds largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

**WHAT YOU WILL DO:**

**WHAT YOU NEED TO SUCCEED:**

**Additional Information**

The EOS Group recognises the responsibilities it has to its customers, suppliers & employees.

At EOS, so far as is reasonably practicable, it is our responsibility to ensure the health, safety, and welfare of our employees at work as well as taking all reasonable steps to ensure that anyone affected by our business, including visitors and service users, are not exposed to risks.

Thats why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against Covid 19 to pass the pre-employment requirements.

Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

*EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.*

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