Customer Experience Banker Resource

7 months ago

Lone Tree, United States Huntington National Bank Full time

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.

As a full-time Branch Resource Team member, you will engage in proactive sales and customer service activities, including teller transactions. You will be part of the Branch Resource Team and will support a defined group of branches in Huntington’s Branch Network. Colleagues in the Branch Resource Team will travel between their assigned branches and the work location may change daily. Colleagues in the Branch Resource Team must have access to reliable transportation to facilitate working in multiple branches.

Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Serves in a concierge role by servicing walk-in customers. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Effectively resolves customer issues. Strong comfort level with technology and educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking) so they can bank more conveniently and better manage their money. Proficient in consumer deposit products. Proactively identifies opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines. Adheres to all operational, security, risk and regulatory related policies and procedures. Demonstrates acumen in sales, customer service, relationship management, banking, communication and presentation.

A Customer Experience Banker is a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

Duties & Responsibilities:

Engage in proactive sales and customer service activities, including teller transactions. Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, and other banking products and services. Serves in a concierge role by servicing walk-in customers Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Effectively resolves customer issues. Strong comfort level with technology and educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking) so they can bank more conveniently and better manage their money. Proficient in consumer deposit products. Proactively identifies opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships pursuant to OCR guidelines. Adheres to all operational, security, risk and regulatory related policies and procedures. Demonstrates acumen in sales, customer service, relationship management, banking, investments, business banking,, communication and presentation. Other duties as assigned.

Basic Qualifications:

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications:

1 year or more in customer service in banking, financial services or goal driven retail sales.  Cash handling skills. Comfort with technology such as mobile services and online banking services

#teller


Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)

No

Applications Accepted Through:

07/29/2024

Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.

Workplace Type:

Office

Compensation Range:

$21.00-$23.00

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.

  • Customer Experience Banking Professional

    4 weeks ago

    Lone Tree, Colorado, United States Huntington National Bank Full time

    Job Summary:Huntington National Bank is seeking a highly skilled Customer Experience Banking Professional to join our team. As a key member of our Branch Resource Team, you will be responsible for providing exceptional customer service and support to our clients.About the Role:This role involves engaging in proactive sales and customer service activities,...

  • Water Resources Engineer

    15 hours ago

    Lone Tree, United States Kiewit Corporation Full time

    Requisition ID: 173622 Job Level: Mid Level Home District/Group: Kiewit Infrastructure Engineers Department: Design Engineering Market: Transportation Employment Type: Full Time Position Overview With large transportation design/build projects - come big storm-water drainage, hydraulic, and water resources needs! Are you ready to take on new...

  • Senior Water Resources Engineer

    16 hours ago

    Lone Tree, United States Kiewit Corporation Full time

    Requisition ID: 173623 Job Level: Senior Level Home District/Group: Kiewit Infrastructure Engineers Department: Design Engineering Market: Transportation Employment Type: Full Time Position Overview Kiewit Infrastructure Engineers has an immediate opening for a Senior Water Resources Engineer in our growing Transportation Engineering group. This role...

  • Dog Care Experience Manager

    5 days ago

    Lone Tree, Colorado, United States K9 Resorts Luxury Pet Hotel of Lone Tree Full time

    Why Work with Us?K9 Resorts Luxury Pet Hotel of Lone Tree is a premier pet resort that offers a unique and rewarding work environment. As a Customer Service Representative, you will have the opportunity to work with a talented team of pet care professionals who are passionate about providing exceptional service to our guests. We offer a competitive salary of...

  • CLUB Customer Service

    3 months ago

    Lone Tree, United States Bass Pro Shops Full time

    Bass Pro Shops - 10670 Cabela Drive [Retail Assoicate] As a CLUB Customer Service Associate at Bass Pro Shops, you'll: Proactively greet customers and present them with the opportunity to become a CLUB Member or provide current member with a unique and exclusive experience; Execute all CLUB operational and compliance programs; Demonstrate products to...

  • Wells Fargo

    2 weeks ago

    Lone Tree, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...

  • Pet Care Customer Service Ambassador

    3 days ago

    Lone Tree, Colorado, United States K9 Resorts of Lone Tree Full time

    Job Summary:The ideal candidate for this position will possess excellent communication skills, a pleasant demeanor, and the ability to provide exceptional customer service in a fast-paced environment. As a Pet Care Customer Service Representative, you will be responsible for providing critical assistance to our valued clients, answering inquiries about our...

  • Customer Service Representative for Pet Care

    3 days ago

    Lone Tree, Colorado, United States K9 Resorts of Lone Tree Full time

    About Our Company:K9 Resorts of Lone Tree is a premier pet care facility dedicated to providing exceptional service to our valued clients and their furry friends. We are seeking a highly skilled and enthusiastic Pet Care Customer Service Representative to join our team.Job Description:This role requires excellent communication skills, a pleasant demeanor,...

  • Customer Experience Associate

    4 weeks ago

    Lone Star, Texas, United States Brookshire's Grocery Company Full time

    Becoming a Customer Experience Associate at Brookshire's Grocery Company will challenge you to deliver excellent customer service while working in a fast-paced retail environment. This role involves accurately processing customer transactions, maintaining store appearance and ensuring quality control standards are met.ResponsibilitiesEnsure accurate checkout...

  • Pet Care Professional

    4 weeks ago

    Lone Tree, Colorado, United States K9 Resorts Luxury Pet Hotel of Lone Tree Full time

    Opportunity for a Dedicated Pet Care TechnicianWe are seeking a highly motivated and compassionate Pet Care Technician to join our team at K9 Resorts Luxury Pet Hotel of Lone Tree.This is an excellent opportunity for someone who shares our passion for providing top-notch pet care and exceptional customer service. As a Pet Care Technician, you will be...

  • Customer Service

    1 month ago

    Lone Tree, United States Charles Schwab Full time

    Position Type: RegularYour opportunity START DATE: February 10, 2025 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Banking Services Professional, you are at the forefront of...

  • Customer Service Representative

    4 weeks ago

    Lone Tree, Colorado, United States Waterway Carwash Full time

    Company OverviewAt Waterway Carwash, we pride ourselves on providing exceptional customer experiences. Our team is dedicated to delivering outstanding service and ensuring that every customer feels valued.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at our Lone Tree location. As a key member...

  • Customer Service

    1 month ago

    Lone Tree, United States Charles Schwab Full time

    Position Type: RegularYour opportunitySTART DATE: February 10, 2025At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.As a Client Banking Services Professional, you are at the forefront of the client...

  • Customer Service

    2 weeks ago

    Lone Tree, United States Charles Schwab Full time

    Your opportunitySTART DATE: February 10, 2025 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.  As a Client Banking Services Professional, you are at the forefront of the client experience,...

  • Customer Service

    2 weeks ago

    Lone Tree, United States Charles Schwab Full time

    Your opportunitySTART DATE: February 10, 2025 At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.  As a Client Banking Services Professional, you are at the forefront of the client experience,...

  • Project Manager for Complex AI Initiatives

    4 weeks ago

    Lone Tree, Colorado, United States SNC Full time

    About the RoleWe are seeking an experienced Project Manager to lead complex AI initiatives at SNC, a global leader in aerospace and national security. This role offers a unique opportunity to leverage your expertise in project management, AI technologies, and leadership skills to drive success.Job DescriptionThe successful candidate will be responsible for...

  • Administrative Coordinator II

    1 month ago

    Lone Tree, United States The Judge Group Full time

    Our client is currently seeking a Administrative Coordinator IIEnglewood, CO 80112Contract | 4+ MonthsDo you excel at creating a welcoming environment, have an eye for detail, manage multiple tasks while staying calm under pressure? Come join our team of administrative professionals! As an Administrative Coordinator II, you will support the front desk...

  • Appliance Repair Supervisor

    4 weeks ago

    Lone Tree, Colorado, United States Mr. Appliance Full time

    Job Title: Lead Appliance Repair TechnicianAt Mr. Appliance, we're seeking a skilled and experienced Lead Appliance Repair Technician to join our team. As a key member of our team, you will be responsible for diagnosing and repairing home appliances, leading a team of technicians, and providing exceptional customer service.Responsibilities:Diagnose and...

  • Seasonal Retail Sales Associate

    4 months ago

    Lone Tree, United States Kohl's Full time

    About the RoleIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.What You’ll DoEngage customers by greeting them and offering assistance...

  • Program Management Lead for Complex Projects

    4 weeks ago

    Lone Tree, Colorado, United States SNC Full time

    About the RoleAs a Program Manager II at SNC, you will play a critical role in supporting the business objectives of our organization. Your primary responsibility will be to manage multiple complex projects, ensuring their integration and overall performance align with our strategic goals.Job DescriptionThis challenging position requires a seasoned...