Sr. Policy Manager, Alexa Privacy

Found in: Talent US C2 - 1 week ago

Seattle, United States Amazon.com Services LLC Full time
Interested in the power of virtual assistants such as Amazon Alexa? Are you excited by the challenge and sense of ownership that comes from leading projects at Amazonian scale? Do you enjoy working in an fast-paced environment, solving complex operations and technical problems by delivering innovative solutions? If so, then we want to talk to you

We are the team that owns policy governing all content delivered to Alexa users, and are seeking an energetic Policy Manager to work with partner teams in reducing content risk for Alexa customers. The right person for this role will have solid experience delivering successful projects, managing deadlines and risks across multiple global teams, communicating effectively to stakeholders and closely with the cross-functional teams to deliver scalable programs and launch cool new devices and features to global customers. Our environment is very fast-paced and requires someone who is flexible, energetic, biased for action, very detail-oriented, holds high personal standards and comfortable tracking many threads across many teams.

As a Sr. Policy Manager, you'll own end-to-end project delivery for Alexa Content Policy and coordinate across multiple global, cross-functional teams to make things happen. You'll deliver results when faced with ambiguous circumstances and roadblocks. Your judgment and intuition are right, a lot, and you know when to ask the right questions.

Key job responsibilities
* Focus on projects for a global program in order to minimize risk and delight customers.
* Deliver moderately-complex, medium to large scale projects from initiation through delivery.
* Gather requirements from appropriate business owners, write clear and detailed functional specifications, prioritize features, and drive technical scoping as needed in collaboration with technical program managers and product managers.
* Model and design projects with future global road map and constraints in mind.
* Manage the creation of policies, tool feature prototypes and operational process improvements.
* Serve as primarily escalation point for Alexa Content Policy team members and internal business partners.
* Lead projects that are business critical, and global in nature. May lead other policy managers for large projects.
* Effectively manage cross functional projects, dependencies and bottlenecks, provide escalations management, anticipate and make trade-offs, balance the business need versus technical constraints and minimize business risk while building great customer experience.
* Recommend process improvements to the way projects are scoped, built, tested and deployed across the company.
* May set and/or collaborate on business objectives in order to deliver best product/feature or system/process with most efficient use of resources and technologies.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent

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