Sr. Technical Program Manager, Alexa Shopping

Found in: Talent US C2 - 1 week ago


Seattle, United States Amazon.com Services LLC Full time
At Amazon's Alexa Shopping, we strive to enable shopping in everyday life. We allow customers to instantly order whatever they need, by simply interacting with their Smart Devices such as Echo, Fire TV or any Alexa powered device. Our Services allow you to shop, no matter where you are or what you are doing, you can go from 'I want that' to 'that's on the way' in a matter of seconds. We are seeking the industry's best to help us create new ways to interact, search and shop. Join us, and you'll be taking part in changing the future of everyday life.

Say 'Alexa, buy energy bars' or 'Alexa, add batteries to my cart' with an Alexa device to experience first-hand what you will have an opportunity to influence.

The Alexa Shopping group is seeking a talented and experienced Technical Program Manager for the Alexa Purchase Experience team. Through the program, you will own re-imagining AI powered purchase experiences on Amazon shopping apps and echo family devices. In this role, you will be responsible for scoping, managing the lifecycle end to end of cross-functional technology initiatives that create customer experiences globally. You will tackle challenging problems and coordinate high profile projects across multiple cross-functional teams. You will have the freedom to experiment, improve and invent on behalf of our customers. You will play a pivotal role in unblocking innovation and increasing speed of delivery. You are one who thrives in an entrepreneurial environment, and proactively deals with ambiguity or competing priorities. Most importantly, you will work for a strong leadership team that optimizes for your growth and pairs you with personalized mentors within and outside the organization, to guide your career.

Key job responsibilities
1. Define, scope and deliver product solutions to scale our existing and new technologies
2. Lead cross team programs cutting across 5-10+ teams that includes engineers, product and domain partners.
3. Resolve ambiguities, remove bottlenecks and balance customer needs vs technical constraints.
4. Use your software engineering and program management background to drive design and make the right technical trade-offs.
5. Drive communication and lead meetings with customers and senior leaders.
6. Own the business metrics and mechanisms to improve our products and solutions.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership


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