Data Technician

1 month ago

Atlanta, United States City of Atlanta Full time
JOB DESCRIPTION

Office of Public Defenders

Posting Expires: May 2, 2024

Salary: $20.96/hour

General Description and Classification Standards

Performs data-entry, customer service, research, and paperwork processing tasks utilizing a variety of resources including document imaging, host-access applications, departmental systems and client server applications. Duties include, but are not limited to: entering and verifying data; scanning and printing documents; retrieving requested records; researching records in response to extensive requests; reviewing system enhancements; verifying workflow function and reporting accuracy and discrepancies; and providing general assistance within the assigned department.

Supervision Received

Works under general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Operates a computer, printer, optical scanner etc., to enter, store and retrieve data to prepare and produce reports, compose routine correspondence and disseminate information to others on the system. Helps other divisions within the court with their data entry and information processing problems. Reviews computer software, screens workflow proposals and makes recommendations. Answers the telephone; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations being conducted within the City of Atlanta; works to achieve the highest level of cooperation and efficiency possible.

Decision Making

Uses independent judgment and discretion in the handling of emergency situations.

Leadership Provided

None. May oversee temporary or contract workers as needed.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge of records management, government operations and office practices, policies and procedures. Skill in communicating and interacting with supervisors, elected officials, members of the general public and all other groups involved in the activities of the City in response to specific requests. Ability to operate a computer terminal and related computer workstations, scanners and printing equipment. Ability to prepare court documents and written reports in a concise, clear and effective manner.

QUALIFICATIONS

Minimum Qualifications Education and Experience

High school diploma or General Equivalency Diploma (GED).

1-2 years' of computer hardware and software operations, clerical, administration or research and analysis experience is required, or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.

Preferred Education & Experience

Associate's degree in business/public administration or related field and 3-5 years' of computer hardware and software operations, clerical, administration or research and analysis experience preferred (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

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