Data Center Manager
3 weeks ago
About the Company:
Evocative is a global leader in Internet Infrastructure, specializing in enterprise-class data center, network, and bare metal solutions. Our global footprint spans North America, Europe, and Asia, offering interconnected data centers and Points of Presence in key metro areas. We are committed to exceptional digital experiences and are rapidly expanding through organic growth and strategic acquisitions.
The role:
We are seeking an experienced Data Center Manager to oversee the operations and management of our Atlanta-based data center. The Data Center Manager is responsible for overseeing the operations, maintenance, and security of a data center. This includes overseeing day-to-day operations, managing a team of data center and facility technicians, ensuring the integrity of critical infrastructure, and implementing best practices for optimal performance and security.
As a Data Center Manager with Evocative, your day-to-day will include the following:
Facility Management
Oversee the physical infrastructure of the data center, including power, cooling, security, and space management
Plan for capacity growth and scalability of the data center infrastructure
Ensure compliance with environmental and safety standards
Leadership
Supervise, train, and develop a team of data center and facilities technicians
Create schedules and assign tasks to ensure 24/7 coverage and support
Foster a collaborative and high-performance team culture
Equipment Maintenance
Work with the Critical Facilities Team to maintain the critical equipment infrastructure
Work with the Critical Facilities Team to implement regular maintenance schedules to minimize downtime
Work with the Critical Facilities Team for coordination for equipment repairs and replacements
Security and Compliance
Implement and enforce security protocols to safeguard data center assets and information
Ensure compliance with industry standards and regulations (e.g., SOC 2, HIPAA, PCI)
Conduct regular security audits and risk assessments
Monitoring and Reporting
Implement monitoring tools and systems to track the health and performance of data center infrastructure
Generate regular reports on key performance indicators (KPIs) and make recommendations for improvements
Review and maintain incident response and reporting procedures
Budget Management
Develop and manage the data center budget, including equipment procurement, maintenance, and operational expenses
Identify cost-saving opportunities and optimize resource utilization
Provide budget forecasts and justifications for new projects
Emergency Response and Business Continuity
Review and maintain disaster recovery and business continuity plans
Lead the response to emergencies and incidents, such as power outages or equipment failures
Ensure quick and effective resolution to minimize downtime
Vendor Management
Manage relationships with external vendors, service providers, and contractors.
Negotiate contracts, review service level agreements (SLAs), and ensure compliance.
Evaluate and select vendors for new equipment and services.
Documentation
Maintain accurate records of all data center assets, configurations, and changes.
Review and update standard operating procedures (SOPs) for data center operations.
Document incident reports, resolutions, and post-incident analyses.
Qualifications:
10 years of Data Center experience with at least 5 years of experience in leading data center operations/facilities teams.
Strong understanding of the critical electrical, mechanical, and fire/life safety systems used in Data Center facilities, including, but not limited to electrical distribution systems,
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