Customer Experience Supervisor

1 month ago

Bethlehem, United States TJX Companies, Inc. Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 0187 || 3926 Linden Street || Bethlehem || PA || 18017

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 0187 || 3926 Linden Street || Bethlehem || PA || 18017

  • Customer Experience Supervisor

    1 week ago

    Bethlehem, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Construction Supervisor

    6 days ago

    Bethlehem, United States Nucor Steel Auburn Full time

    Job Details Division: [[division_obj]] Location: [[filter4]] , [[filter3]] , [[filter2]] Other Available Locations: [[mfield1]] Basic Job Functions: Promote safety culture within branch and region and provide safety leadership by leading by example with a passionate attitude for the safety of all employees, office, fabrication and placing. Ensure that...

  • Production Supervisor

    4 weeks ago

    Bethlehem, United States Spray-tek Full time

    Spray-Tek is an industry leader providing custom spray drying services to leading companies in the world's most quality-conscious industries. In the face of new projects and acquisitions, we are searching for a Production Supervisor to join our team in the Bethlehem, PA facility.Role: Production Supervisor (Full-Time)Shift: Evening ShiftPosition Summary:The...

  • Construction Supervisor

    5 days ago

    Bethlehem, United States Nucor Corporation Full time

    Job Details Division: Nucor Rebar Fabrication Northeast Location: Bethlehem, PA, United States Other Available Locations: N/A Basic Job Functions: Promote safety culture within branch and region and provide safety leadership by leading by example with a passionate attitude for the safety of all employees, office, fabrication and placing. Ensure that all...

  • Production Supervisor

    3 months ago

    Bethlehem, United States Spray-Tek Full time

    Spray-Tek is an industry leader providing custom spray drying services to leading companies in the world's most quality-conscious industries. In the face of new projects and acquisitions, we are searching for a Production Supervisor to join our team in the Bethlehem, PA facility.Role: Production Supervisor (Full-Time)Shift: Evening ShiftPosition Summary:The...

  • Production Supervisor

    3 months ago

    Bethlehem, United States Spray-Tek Full time

    Spray-Tek is an industry leader providing custom spray drying services to leading companies in the world's most quality-conscious industries. In the face of new projects and acquisitions, we are searching for a Production Supervisor to join our team in the Bethlehem, PA facility.Role: Production Supervisor (Full-Time)Shift: Evening ShiftPosition Summary:The...

  • Event Catering Supervisor

    1 week ago

    Bethlehem, Pennsylvania, United States Sodexo Full time

    Position Overview: Elevate your career while leading a team dedicated to making a significant impact in the catering industry. Sodexo is in search of an Event Catering Supervisor to oversee catering operations. The Event Catering Supervisor will play a crucial role in managing all aspects of catered functions, collaborating closely with Clients, Key...

  • Front End Supervisor

    1 month ago

    Bethlehem, United States Restaurant Depot Full time

    Front End Supervisor FULL-TIME $15/hr Front End Supervisor is responsible to help on register to control the lines, organize break times for cashiers. PHL-04 WS-04 WS-TC Schedule Shift start: 6:00AM Shift length: 9.5 hours 5 days/week, must be available any day Benefits Health, dental, vision insurance - available after 90 days Paid time off 401(k)...

  • Front End Supervisor

    3 months ago

    Bethlehem, United States Restaurant Depot Full time

    Front End Supervisor FULL-TIME $15/hr Front End Supervisor is responsible to help on register to control the lines, organize break times for cashiers. PHL-04 WS-04 WS-TC Schedule Shift start: 6:00AM Shift length: 9.5 hours 5 days/week, must be available any day Benefits Health, dental, vision insurance - available after 90 days Paid time off 401(k)...

  • Evening Operations Supervisor

    1 week ago

    Bethlehem, Pennsylvania, United States CJ Logistics Full time

    Job OverviewPosition SummaryThe Evening Operations Supervisor plays a crucial role in overseeing and motivating the operations team at CJ Logistics America's Logistics Center to meet productivity objectives. This position entails managing a shift while actively coaching and guiding the operations personnel to achieve production and quality standards...

  • Territory Supervisor Janitorial Services

    3 months ago

    Bethlehem, United States Cleantec Full time

    Join Our Team as a Territory Supervisor - Where Leadership Meets Cleanliness Excellence!Cleantec isn't just a cleaning company; we're Central New York's premier full-service Janitorial and Facility Maintenance experts. Since 1989, we've been serving our clients throughout New York State and Pennsylvania with our headquarters in Syracuse, New York, and...

  • Territory Supervisor Janitorial Services

    3 weeks ago

    Bethlehem, United States Cleantec Full time

    Job DescriptionJob DescriptionJoin Our Team as a Territory Supervisor - Where Leadership Meets Cleanliness Excellence!Cleantec isn't just a cleaning company; we're Central New York's premier full-service Janitorial and Facility Maintenance experts. Since 1989, we've been serving our clients throughout New York State and Pennsylvania with our...

  • Territory Supervisor Janitorial Services

    3 months ago

    Bethlehem, United States Cleantec Full time

    Job DescriptionJob DescriptionJoin Our Team as a Territory Supervisor - Where Leadership Meets Cleanliness Excellence!Cleantec isn't just a cleaning company; we're Central New York's premier full-service Janitorial and Facility Maintenance experts. Since 1989, we've been serving our clients throughout New York State and Pennsylvania with our...

  • Culinary Operations Supervisor

    2 weeks ago

    Bethlehem, Pennsylvania, United States Guardian Life Full time

    Guardian Life Culinary Operations Supervisor Are you passionate about delivering outstanding service in the hospitality sector? Guardian Life is on the lookout for a Culinary Operations Supervisor who will oversee all aspects of our cafeteria and coffee bar services, ensuring exceptional experiences for our colleagues and guests. Key Responsibilities: Lead...

  • EHS Supervisor

    3 weeks ago

    Bethlehem, United States The Judge Group Full time

    Our Client Is Currently Seeking An EHS Supervisor For It's Facility in Bethlehem, PA.Candidates Must have previous EHS experience while working in a manufacturing environment. This job will have the following responsibilities: Provide safety, health and environmental support to plant staff.Assist in managing safety and health programs to ensure compliance...

  • Supervisor - Table Games

    2 months ago

    Bethlehem, United States Wind Creek Bethlehem Full time

    DescriptionPosition PurposeThe primary responsibility of the Supervisor – Table Games is to supervise the operation of a group of assigned tables within the pit. The Supervisor - Table Games must be a coach for the Dealer – Table Games, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all...

  • Assembler - Custom Wood Shop

    2 months ago

    Bethlehem, United States Specialty Building Products Full time

    Perks of working at Reeb Millwork: Competitive Pay Quarterly Bonus (Eligible Day 1) Comprehensive benefits package includes Medical, Dental, Vision Company-Paid Life Insurance & Disability 401(k) with Employer match Paid Vacation & Holidays  Essential Functions: Using kitted frame parts and prepped doors, assemble semi-custom single door...

  • EHS Supervisor

    2 months ago

    Bethlehem, United States Hiring Now! Full time

    Our Client Is Currently Seeking An EHS Supervisor For It's Facility in Bethlehem, PA.Candidates Must have previous EHS experience while working in a manufacturing environment. This job will have the following responsibilities: Provide safety, health and environmental support to plant staff.Assist in managing safety and health programs to ensure compliance...

  • Shift Supervisor

    2 days ago

    Bethlehem, Pennsylvania, United States ALPLA Full time

    About ALPLAALPLA is a global family-owned, privately held company that specializes in innovative, customized, and sustainable packaging solutions for top-tier companies. We value our employees, work-life balance, personal growth, compensation, and sustainability.What You Can Expect From ALPLAComprehensive Benefits Package: Health and wellness care program,...

  • Food & Beverage Sanitation Supervisor

    6 days ago

    Bethlehem, Pennsylvania, United States Compass Group, North America Full time

    Company Overview:At Compass Group, North America, we pride ourselves on delivering exceptional service and culinary experiences across various venues. Our commitment to quality and innovation drives our success in the food and beverage industry.Position Title: Food & Beverage Sanitation SupervisorCompensation: Competitive pay range of $20.00 to $21.00 per...