![Wind Creek Bethlehem](https://media.trabajo.org/img/noimg.jpg)
Supervisor - Table Games
2 months ago
DescriptionPosition Purpose
The primary responsibility of the Supervisor – Table Games is to supervise the operation of a group of assigned tables within the pit. The Supervisor - Table Games must be a coach for the Dealer – Table Games, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all gaming procedures are being followed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.Position Responsibilities
- Protect the assets of Wind Creek.
- Observe game, always looking for irregularities or deviations from procedure.
- Advise Manager - Pit of any possible problem areas or irregularities.
- Supervise team members ensuring that they are enforcing and adhering to company and regulatory policies and being alert to their job duties.
- Ensure team members are cordial and courteous to all patrons and fellow team members.
- Ensures that team members adhere to gaming regulations and any violations are reported to the Manager - Pit immediately.
- Verify schedule of table game team members ensuring they meet business needs and advise the Manager - Pit of needs for staff level changes.
- Handle team member complaints and resolve problems that arise.
- Communicates all pertinent information to relieving Supervisor – Table Games.
- Establish and maintain a courteous rapport with all casino guests and fellow team members, providing the best possible service.
- Handle customer complaints, in consultation with the Manager - Pit when necessary.
- Inform team members of policies contained in the management policies manual, ensuring compliance.
- Rate customers based on time of play, average bet, amount of win/loss, amount of credit or cash buy-in, walk amount, and basic strategy.
- Accurately count game float inventories at the beginning and close of the shift, (and periodically throughout the shift) advising the Manager - Pit of approximate results for the shift and any suspected irregularities.
- Issue credit based on information obtained from the casino computer system in accordance with company policy and established limits.
- Observe taking and paying of bets in accordance with established company policies and procedures.
- Alert the Manager - Pit of any irregularities.
- Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
- Manage staff and organize department functions in accordance with company guidelines.
- Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
- Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
- Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
- Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline.
- Interview and make recommendation of candidates for new hire.
- Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews.
- Maintains an open-door policy and addresses all team member issues and/or concerns in a timely manner.
- Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position.
- Must read and understand Wind Creek’s Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
- Authority to issue a complimentary in accordance with Wind Creek’s Comp Matrix.
Minimum Employment Requirements
- 18 years of age, proof of authorization/eligibility to work in the United States.
- High School diploma or equivalent.
- Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
- Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
- Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards.
- Maintain consistent adherence to Wind Creek’s customer service standards.
- Must be able to work varied shifts, including weekends and holidays.
Specific Position Requirements:
- Two (2) years of experience in dealing multiple games at another major casino property or its equivalent required.
- Eighteen (18) months of dual rate supervisory experience required.
- Ability to distinguish winning/losing combinations and settle wagers accordingly.
- Knowledge of at least three (3) core games.
- Knowledge and ability to deal assigned game and supervise multiple games when needed.
Source: Hospitality Online
-
Supervisor - Table Games
3 months ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Supervisor – Table Games is to supervise the operation of a group of assigned tables within the pit. The Supervisor - Table Games must be a coach for the Dealer – Table Games, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all...
-
Dealer - Table Games
2 months ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Dealer – Table Games is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company...
-
Dealer - Table Games
2 months ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Dealer – Table Games is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company...
-
Shift Manager
2 weeks ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Shift Manager – Table Games is to manage the casino floor ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek...
-
Table Games Dealer School
3 weeks ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescription Job DescriptionBecome a PART TIME Dealer at WIND CREEK CASINO, Make Lots of MoneyLooking for a job on Saturdays & Sundays? Busy during the week? No dealing experience needed, Wind Creek will Train You for Free. Looking for charismatic candidatesWho can provide our guests with exceptional serviceWho can make genuine and authentic connections with...
-
Table Games Dealer School
3 weeks ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescription Job DescriptionBecome a PART TIME Dealer at WIND CREEK CASINO, Make Lots of Money!Looking for a job on Saturdays & Sundays? Busy during the week? No dealing experience needed, Wind Creek will Train You for Free. Looking for charismatic candidates Who can provide our guests with exceptional service Who can make genuine and authentic connections...
-
Table Games Dealer School
3 weeks ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescription PLEASE Apply if: You have no experience as a dealer but are really interested in learning You can provide our guests with exceptional service You can make genuine and authentic connections You have positive energy and you're upbeat Your basic math skills are strong (How much is 6+7+8? ) You want to make money! DEALER SCHOOL...
-
Server - Urban Table
2 months ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Server - Urban Table is to correctly take and serve food orders in a timely and friendly manner. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem policies, practices, and procedures.Position ResponsibilitiesArrive for shift on time and in proper uniform.Takes food orders...
-
Server - Urban Table
2 months ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Server - Urban Table is to correctly take and serve food orders in a timely and friendly manner. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem policies, practices, and procedures. Position Responsibilities Arrive for shift on time and in proper uniform. Takes food...
-
Host - Urban Table
2 weeks ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Host - Urban Table is to greet and seat guests in an efficient and friendly manner. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures. Position Responsibilities Arrive for shift on time and in proper uniform. Ensures guests are greeted and...
-
Manager - Urban Table
1 month ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Manager - Urban Table is to manage all operations for Urban Table. Duties include, but are not limited to, working hands-on with the restaurant team members to ensure the highest quality of food and beverage service within the restaurant concept. All duties are to be performed in accordance with departmental and...
-
Supervisor - Poker Room
2 months ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Supervisor - Poker Room is to supervise poker games ensuring unmatched guest service, proper game pace, proper rake and compliance with all gaming and Wind Creek Bethlehem LLC (“Wind Creek”) regulations and procedures. All duties are to be performed in accordance with departmental and Wind...
-
Shift Manager
3 weeks ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Shift Manager - Urban Table is to assist the Manager - Urban Table in all aspects of the outlet/restaurant on a daily basis including, staffing and training, financial results and quality of service. Duties include but not limited to working hands-on with restaurant team membersto ensure the highest quality of...
-
Supervisor - Poker Room
2 months ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Supervisor - Poker Room is to supervise poker games ensuring unmatched guest service, proper game pace, proper rake and compliance with all gaming and Wind Creek Bethlehem LLC ("Wind Creek") regulations and procedures. All duties are to be performed in accordance with departmental and Wind Creek...
-
Food Service Supervisor
16 hours ago
Bethlehem, Pennsylvania, United States Legend Senior Living Full timeJob SummaryLegend Senior Living is seeking a highly skilled and experienced Dining Room Supervisor to join our culinary team. As a Dining Room Supervisor, you will play a critical role in ensuring the highest level of service and quality in our dining rooms.Key ResponsibilitiesDirectly supervise all dining staff, including table and section...
-
Cook I
3 months ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Cook I is executing basic food preparation, cooking and storage and to assist other culinary team members in preparation for service. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures. Position Responsibilities Arrive for shift on time...
-
Cook III- Urban Table
3 months ago
Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Cook III is to ensure the proper preparation and cooking of all food items in a safe, timely, organized manner maintaining a high quality standard. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.Position ResponsibilitiesArrive for shift...
-
Cook II
3 months ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionThe primary responsibility of the Cook II is to ensure the proper preparation and cooking of all food items in a safe, timely, organized manner maintaining a high quality standard. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures. Position Responsibilities Arrive for...
-
Officer - Security Drop Team
1 day ago
Bethlehem, United States Wind Creek Bethlehem Full timeDescriptionPosition PurposeThe primary responsibility of the Officer – Security Drop Team is to provide for the safety and protection of guests, team members, and company property. Anticipate potential problems and seek ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as...
-
Dining Room Supervisor
3 months ago
Bethlehem, United States Legend Senior Living Full timeJob Details Job Title Dining Room Supervisor Posted: 5/28/2024 Location PA, Bethlehem - The Vero at Bethlehem 4700 Bath Pike Bethlehem, PA 18017 Description Legend Senior Living is proud to be recognized as a Certified Great Places to Work 5 years in a row! The Vero at Bethlehem is proud to be part of the Legend Senior Living...