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Restaurant Manager

2 months ago

Humble, United States Nara Thai Full time

Nara Thai is a family owned business with multiple locations around Houston. We believe in high quality, great tasting and accessible food. We are looking for people to help us make the leap to take us to the next level of hospitality in addition to great teammates to grow with us.


At Nara Thai, we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.


Responsibilities

  • Opening and closing the restaurant.
  • Appointing, inducting, and mentoring new staff members
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Regularly review product quality
  • Manage inventory and par levels to minimize being out of any items
  • Organize and supervise shifts
  • Resolving customers' questions and grievances professionally.
  • Conduct time card audits
  • Appraise staff performance and provide feedback to improve productivity
  • Scheduling shifts and assigning tables to waitstaff
  • Ensure that the restaurant adheres to pertinent health and safety regulations
  • Manage the restaurant’s good image and suggest ways to improve it
  • Assist in controlling operational costs and identify measures to cut waste
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations


Skills and Qualifications
  • Proven work experience in a restaurant setting
  • Demonstrated customer service skills
  • Understanding of financial management
  • Strong knowledge of restaurant management software
  • Ability to memorize and explain the restaurant’s menu
  • Willingness to work flexible hours


Preferred Qualifications
  • Clear verbal communication skills
  • Organization skills
  • Ability to stand and walk for long periods of time
  • Clear attention to detail
  • Problem-solving skills
  • Knowledge of current food and beverage trends

At least 3 years of restaurant management experience * Food Manager Certification * TABC Certificate