Customer Service Representative

6 months ago

Green Bay, United States Lendmark Financial Services Full time
SUMMARY :

The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions.  This position focuses on building a customer base through sales, loan extension and merchant referrals.  Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.

MAJOR DUTIES/RESPONSIBILITIES:

  • Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.

  • Process payments, distributions, and make recommendations regarding loan approvals.

  • Approve loans up to established lending limits and complete loan closings.

  • Handle account activities related to collection accounts, including phone calls and face to face communications with customers.

  • Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

  • Actively market all branch products and services to individuals.

  • Perform all other duties as assigned by management.

BASIC REQUIREMENTS:

  • High School Diploma or GED from accredited institution

  • 2-4  plus years consumer finance or related experience

  • Cash handling; computer skills; customer service skills

  • Ability to work with minimum supervision

  • Excellent communication skills

  • Proficient working knowledge of Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS:

  • Associates or Bachelor’s Degree

  • Bilingual, Spanish/English

COMPENSATION:

  • The salary range for this position is $20.00 - $24.00 per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.

  • This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.

WORK ENVIRONMENT:

  • Office Environment

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States Wisconsin Public Service (WPS) Full time

    Wisconsin Public Service (WPS) is seeking a Customer Service Representative to join our Green Bay Customer Care Center team. As a key member of our team, you will be responsible for providing exceptional customer service to our residential customers, handling inquiries and resolving issues efficiently.Key Responsibilities:Handle residential inquiries...

  • Customer Service Representative

    4 weeks ago

    Green Bay, United States Wisconsin Public Service (WPS) Full time

    WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, WI location. Pay & Benefits:Starting pay is $21.96 and offers regular increases per the bargaining agreement.Benefits include:Medical/Dental/Vision Plan401K PlanPaid Time Off Paid HolidaysJob SummaryDo you enjoy guiding customers and taking control of...

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States Ferguson Enterprises, Inc. Full time

    Job Title: Customer Service RepresentativeFerguson Enterprises, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and building strong relationships with our customers.Key...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States WEC Energy Group Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at WEC Energy Group. As a Customer Service Representative, you will be responsible for guiding customers and resolving issues efficiently while providing exceptional service.Key Responsibilities:Provide top-notch customer service and supportResolve...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States Pizza Hut Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work as part of a supportive team to provide exceptional service to our customers. Your responsibilities will include...

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States U-Haul Full time

    Job Title: Customer Service Representative About the Role: As a Customer Service Representative at U-Haul, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met. Key Responsibilities: * Assist customers with U-Haul products and services * Use U-Scan technology to manage rentals and inventory *...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States Nicolet National Bank Full time

    Our Commitment to Customer ServiceNicolet National Bank is dedicated to providing exceptional customer service to our clients. Our team of professionals is committed to serving our customers with the highest level of care and respect.Our Core ValuesWe are guided by a set of core values that drive everything we do. These values include a commitment to...

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders using our technology and Point of Sale System, and maintaining a clean and organized front of house area. You will also be responsible...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a welcoming and engaging experienceTaking customer orders and...

  • Sr. Customer Service Representative

    1 month ago

    Green Bay, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: C2E5D71EEDF94E5EB511B081F07F34C9 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...

  • Customer Service Representative

    5 months ago

    Green Bay, United States U-Haul Full time

    Location: 2201 Main St, Green Bay, Wisconsin 54302 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States Kelly Full time

    Job OverviewKelly Services, in partnership with a leading Green Bay, WI supply chain/logistics company, is seeking a Sr. Customer Service Representative for a full-time and temp-to-hire position.Responsibilities:Monitor customer freight to identify issues and improve efficiency.Recommend adjustments as freight volumes fluctuate.Analyze service issues and...

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States Bass Pro Shops Full time

    The Customer Service Representative at Bass Pro Shops performs various customer-facing activities, including greeting and acknowledging customers in a prompt and friendly manner, handling merchandise with care, and providing information and direction to customers.Secures all firearms brought into the store with trigger locks, ensuring a safe shopping...

  • Customer Service Representative

    4 weeks ago

    Green Bay, Wisconsin, United States Window Genie Full time

    Job OpportunityAt Window Genie, a Neighborly company, we're dedicated to enhancing the look and value of homes in your community through various services. As a Customer Service Representative, you'll play a vital role in upholding our commitment to customer satisfaction and professionalism.Key Responsibilities:• Answer inbound phone calls and provide job...

  • Customer Service Representative

    3 weeks ago

    Green Bay, Wisconsin, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a welcoming and friendly experience.Take customer orders using our Point...

  • Customer Service Representative Senior

    3 weeks ago

    Green Bay, Wisconsin, United States Schneider Full time

    Job Title: Senior Customer Service RepresentativeJob Overview:Schneider is seeking a Senior Customer Service Representative to handle relationships with customers. The Senior Customer Service Representative will process and monitor customer orders, manage freight solicitation, and negotiate market rates.Responsibilities:Monitor customer freight to identify...

  • Customer Service Representative

    1 month ago

    Green Bay, Wisconsin, United States Meijer Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Meijer store. As a key member of our team, you will be responsible for providing exceptional service to our customers by fulfilling their online curbside orders with speed, accuracy, and a smile.Key...