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Host/Hostess

4 months ago

Franklin Township, United States IHOP Full time

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.


As a Host/Hostess you'll ensure each customer has a wonderful experience dining with us You will greet (both arriving and departing) and seat all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.


Duties and Responsibilities:

  • Greet customers as soon as they walk through the door 
  • Provide patrons with accurate wait time estimates during busy periods 
  • Maintain a neat, organized front-of-house environment 
  • Seat guests and take initial drink orders as needed to ensure ideal speed of service 
  • Assist with opening/closing tasks and side work as needed 
  • Learn food and beverage menu 
  • Rotate seating between different stations to ensure even workloads for waitstaff 
  • Answer phones and schedule reservations with large parties


Benefits of working at IHOP include:

  • Flexible scheduling
  • Competitive wages negotiable depending experience 
  • Opportunities for growth within the company
  • Team Atmosphere 
Communicate in a friendly and courteous manner to guests & employees. * Maintains a clean and safe work area. * Performs daily, weekly, and monthly cleaning tasks assigned by management.