Host/Hostess

1 week ago


West Bloomfield Township, Michigan, United States Redcoat Tavern Full time
About Redcoat Tavern

We are a high-volume, fast-paced restaurant with a rich history dating back to 1972. Our team is dedicated to providing exceptional service to our guests.

Job Details
  • We offer day and evening shifts, as well as full and part-time positions.
  • We are currently hiring due to our recent expansion of hours and seating capacity.
  • We are closed on holidays.
  • We offer health, dental, and vision plans to our employees.
Responsibilities
  • Greet guests as they enter and manage waiting lists as necessary.
  • Provide guests with menus and answer initial questions.
  • Seat guests at tables or in waiting areas.
  • Assign guests to tables based on their preferences while maintaining a balanced table rotation.
  • Engage with guests to ensure they are satisfied with their food and service.
  • Respond to complaints and assist in resolving issues.
  • Answer phone calls, take reservations, and address guest inquiries.
  • Have a thorough knowledge of our menu.
  • Assist with other positions in the restaurant as needed.
  • Provide outstanding customer service.
Requirements
  • A high school diploma or equivalent is preferred.
  • Ability to provide top-notch customer service in a fast-paced environment.
  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • Ability to work independently and produce high-quality results.
  • Able to stand for long periods of time.
  • Able to safely lift and maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to handle money accurately and operate a point-of-sale system.
  • Able to work in a busy restaurant environment.
  • Previous restaurant experience is a plus.

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