Sales Development Representative I

5 months ago

ParsippanyTroy Hills, United States Gaf Full time

Description

:

At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team or Function Overview

The Sales Development Representative I position is a critical team member of our Commercial Sales Development team based in our Corporate Headquarters in Parsippany, NJ.

Summary

This exciting position will work to strengthen our presence in the Commercial Roofing industry and within identified target account groups to maximize all potential opportunities provided. This role will work multiple sides of the customer interface to assure GAF Commercial bid and job securement opportunities and support strategic sales growth initiatives.

Essential Duties

Direct Product/Opportunity Sales - Increase sales by closely monitoring job activity as reported on websites.

Cold calling building owners, property managers & other roofing.

Qualifying leads provided internally via marketing and field sales reps. prospect and qualify new opportunities through multiple programs and other methods of investigation.

Generate new and repeat sales by driving specification opportunities through cold calling campaigns

Determine customer needs, requirements, and expectations in order to present insights and recommend specific products and solutions.

Recommend alternative product solutions based on customer options.

Proactively “sell” items needed by customers to increase profitability and customer satisfaction; resulting in strengthened customer loyalty.

Fostering Product Awareness - Understand product selling stories and communicate to assure specification opportunities and build customer loyalty.

Utilize SalesForce to keep detailed notes and information on existing and potential customers – for corporate transparency and use by all who touch customers.

Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction when necessary.

Communicate with customers to ensure ongoing customer satisfaction and resolve any issues or complaints.

Identify trends in customer satisfaction or dissatisfaction.

Create, align, and maintain customer files in SalesForce on new targets/accounts not previously known or recognized.

Maintain and increase industry knowledge by reading trade publications and by attending meetings, vendor training and trade shows as applicable. ● Perform other duties as assigned.

Under This Roof, We Require

Bachelor’s Degree required or 3+ years related experience

Under This Roof, We Also Value

Strong computer skills including Google Business Suite.

Experience with SalesForce, a plus.

Working knowledge and ability to pick up and learn consumer preferences, product developments and solutions.

Advanced knowledge of order life cycle and commercial sales cycle.

Strong professional communication and presentation skills via phone, email and in person.

Ability to multi-task and work independently.

How We Protect What Matters Most

We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.

Our Family-Building benefits support the many different journeys to fertility and parenthood.

Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.

Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.

Professional growth and development are very important to us We offer internal training programs and courses, as well as a generous tuition reimbursement program.

We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.

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