Corporate Accounts Business Intelligence Lead

2 months ago


Westbrook, United States IDEXX Full time

The Corporate Accounts Business Intelligence Lead will play a pivotal role in shaping a best-in-class insights strategy for enterprise customers supported with recommendations to execute revenue growth decisions. Working in close alignment with the Corporate Accounts Commercial Team, this person will be their strategic partner to advise and shape custom data and analytics packages to support customer value creation strategies. 

The Corporate Accounts Business Intelligence Lead will collaborate with cross-functional teams, to shape clear objectives and alignment on data sets to deliver actionable recommendations. This person will own and develop high quality materials for Executive level customers to use as part of their enterprise level decision-making process, to support at scale diagnostic and software growth initiatives, including economic value propositions.

What you will do:

Corporate Account Customers Growth Strategy 

Partner with IDEXX data and analytics teams to support industry and market research, opportunity-sizing, and competitive analysis to maximize enterprise commercial opportunities.

Partner with customers to aggregate data and develop data sharing models and dashboards, setting clear goals and requirements for comprehensive reports and dashboards that provide enterprise customers with timely, relevant and accurate information. 

Using data insights from SMEs, design and produce a cadence of sophisticated executive level reporting assets

Benchmarking/ Reporting analytics and materials for QBRs

Building the narrative and talking points to support Executive Performance Management Dashboards 

Annual Customer Scorecards and recommendations for improvement

Synthesize and visualize actionable insights in easy to absorb formats for Executive consumption

Recommend strategies for profitably maximizing loyalty and sales based on data

Developdashboards, infographics and data visualization formats, to communicate key performance metrics for effective interpretation and drive executives to act on recommended change initiatives

Partner with stakeholders to create and execute an end-to-end approach to effectively prioritize data projects that provide the most value and are used to align with business goals

Support Account Directors and their teams with annual Account Portfolio Reviews and Past Performance Value presentations

Contribute analysis and talk tracks to support marketing materials and customer facing assets

Identify and unlock recommendations to support decision-making around growth initiativestailored for enterprise level customers

Develop the requirements for analysis on product launches, enterprise initiatives and customer marketing programs across high value accounts

Oversee the preparation of reports and analyses that SMEs will engage in to measure performance, forecast market trends and monitor external environment

Identify new sources of data needed for key business problems

What you will need to succeed:

Bachelor’s Degree in Marketing, Business Analytics and/or Sales or other job-related field

7-10 years equivalent business experience in consulting, consumer insights, competitive intelligence, marketing research preferred

Familiarity and comfort with traditional market and consumer research sources 

Thorough knowledge of industry trends, opportunities, products, and competitors

Synthesize a variety of insights and analytics into compelling business case narratives

Strong analytical/ data interpretation skills and ability to translate data and analysis into actionable recommendations/ visualization

Strong writing, communication, and presentation skills

Ability to influence and lead within the organization as a functional research expert and strategic partner 

Ability to anticipate stakeholders needs and proactively outline learning plan/analytic approach

Ability to effectively present information to management and executive groups

Able to organize, coordinate, and direct projects

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. 

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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