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Operations Analyst
1 month ago
About the role:
As an Operations Analyst you will help create customized insights to provide a better understanding of our
customer and carrier needs to increase load count, BR, and load coverage efficiency. You will collaborate
daily with Sales and Sales Operation leaders to identify insights and opportunities that support and drive
key company initiatives. You’ll be responsible for creating custom reports and assisting in requests for
customer-specific data with key performance indicators and data visualizations.
What you’ll be doing:
Respond to internal requests from Sales and Sales Support leaders for custom analysis of key business metrics In collaboration with Pricing, Marketing, and Sales leaders, respond to customer-specific requests for supply chain insights with customized quantitative analysis including data visualizations Analyze internal and external rate & market data to identify opportunities for margin expansion Collaborate with BI and SQI teams to create predictive insights for core transactions Create scalable, performance-optimized reporting for Sales Support initiatives Assist Pricing Team in analysis of large opportunity, white glove customer RFQsWhat you need:
Bachelor’s degree in Business, Finance, Economics, Mathematics or related preferred 1+ year in an analyst role with demonstrated experience leading reporting projects with minimal supervision Moderate-to-advanced understanding of TQL’s load management and pricing negotiation processes Advanced proficiency with MS Excel Experience with Microsoft Power BI, SQL, and R preferred Excellent communication skills with a focus on customer service Sense of urgency to complete tasks in a timely manner with a high degree of accuracy-
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