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Technical Service Representative

4 months ago

Columbus, United States Hexion Full time

Technical Service Representative - Remote Mid-West

Date: Jun 29, 2024 Location:

Columbus, OH, US

Company Overview

Grounded by a history that is deeply rooted in innovation, Hexion is a global employer committed to building and protecting the future by producing innovative performance materials. Our materials are the building blocks for critical industries, including construction, agriculture, energy, automotive, and infrastructure protection. Everywhere you look, you will find our materials and people at work to help customers make products that are stronger, safer, and cleaner. When you work for Hexion, you’ll join a team that is committed to operating safely and with integrity to build a more sustainable future for all, our associates, our customers, and the communities where we live and work. 

Position Overview

The Performance Adhesives business of Hexion, Inc. is currently looking for a Technical Service Representative based in the Eastern US. The position will support the upper Midwest and East Coast regions. This position is primarily responsible for providing technical support to our customers for a variety of application areas in both structural and non-structural product lines. The position provides technical applications expertise to strengthen market position and increase customer value.

The position also drives market development and new customer acquisition.

Please note: This is a remote - Mid West position and can be based out of: MI, WI, MN, OH, NC, SC, MO, AR.

Job Responsibilities

Drive innovation of technology and market development related to Performance Adhesive applications. Identify potential sales, service, and other growth opportunities. Plan, coordinate and assist with projects/product trials at customer sites. Work individually and as a team to meet customer requirements, needs and expectations. Integrate technology knowledge with customer process understanding to develop strategies for improving Hexion products. Effective communication with customers, R&D, Supply Chain and Manufacturing. Develop knowledge of Hexion product line and chemistry.

Minimum Qualifications

Minimum Education 

College degree in Chemistry or Wood Science or Materials Science preferred, but relevant experience will also be considered.

Minimum Experience 

A minimum of five years commercial support and technical service experience in the wood/forest products or chemical industry.