Medical Assistant
2 months ago
About Us:
Our client is a premier medical spa offering a comprehensive range of aesthetic treatments, wellness services, and IV therapies. Their goal is to deliver exceptional care in a luxurious, client-centered environment. They are seeking a skilled and passionate Medical Assistant and Lab Technician to join our growing team.
Job Summary:
The Medical Assistant and Lab Technician will provide both administrative and clinical support to medical professionals within the medical spa. This role involves assisting with treatments, performing lab-related tasks, managing client records, and maintaining the overall efficiency of the clinic. The ideal candidate will be experienced in both medical assistance and laboratory procedures, bringing a well-rounded skill set to support their medical and aesthetic treatments.
Key Responsibilities:
Clinical Support:
- Assist medical professionals with IV therapy, aesthetic treatments, and wellness procedures.
- Prepare clients for treatments, ensuring comfort and understanding of procedures.
- Take and record vital signs, medical histories, and monitor clients during and post-treatment.
- Draw blood and collect specimens for lab tests as needed.
- Perform routine lab tests and ensure proper handling of samples.
- Provide post-treatment care instructions and assist with follow-up communications.
- Maintain sterile environments by adhering to infection control and safety protocols.
Laboratory Duties:
- Perform venipuncture and other specimen collection techniques.
- Prepare and process lab samples for in-house testing or send-outs to external labs.
- Ensure proper labeling, documentation, and storage of all laboratory samples.
- Calibrate and maintain laboratory equipment to ensure accurate and timely results.
- Follow all regulatory and safety guidelines related to laboratory practices.
Administrative Duties:
- Schedule and confirm client appointments using the medical spa's booking system.
- Maintain and update client medical and lab records, ensuring confidentiality and accuracy.
- Handle client inquiries via phone, email, and in-person regarding medical and aesthetic services.
- Process payments, manage transactions, and provide detailed treatment and lab reports to clients.
Client Care:
- Greet clients warmly and ensure they are comfortable and well-informed about their treatments.
- Address client questions and concerns with professionalism and empathy.
- Educate clients on pre- and post-treatment care, wellness protocols, and product usage.
Inventory and Supplies:
- Monitor and manage the inventory of medical and laboratory supplies and equipment.
- Order and restock supplies as necessary to ensure efficient clinic operations.
- Ensure treatment and lab rooms are fully stocked and equipment is properly maintained.
Safety and Sanitation:
- Adhere to all safety, sanitation, and infection control protocols.
- Ensure that all treatment rooms, lab areas, and medical equipment are cleaned and sterilized according to standards.
- Properly dispose of medical waste and ensure lab samples are handled safely and in compliance with guidelines.
Team Collaboration:
- Work closely with medical professionals, aestheticians, and administrative staff to provide comprehensive client care.
- Assist with special events, promotions, and marketing activities as required.
- Communicate effectively with management regarding client feedback, inventory needs, or any operational issues.
Qualifications:
- High school diploma or equivalent; completion of a certified Medical Assistant program.
- Certification in phlebotomy or experience with blood draws and specimen handling.
- Current Medical Assistant certification (CMA, RMA, or equivalent) preferred.
- Experience working in a medical or aesthetic setting, with familiarity in IV therapies, is highly desirable.
- Proficiency in electronic medical records (EMR) systems, lab management, and scheduling software.
- Knowledge of HIPAA and OSHA regulations for both clinical and lab environments.
- Strong communication, organizational, and multitasking skills.
- Ability to thrive in a fast-paced, client-focused setting.
- Professional appearance and demeanor.
Benefits:
- Competitive salary
- Employee discounts on spa services and products
- Health and wellness benefits
- Opportunities for career advancement
- Supportive and dynamic work environment
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