Medical Assistant

1 week ago

Sandy Springs, United States ChromePMS Full time

About Us:
Our client is a premier medical spa offering a comprehensive range of aesthetic treatments, wellness services, and IV therapies. Their goal is to deliver exceptional care in a luxurious, client-centered environment. They are seeking a skilled and passionate Medical Assistant and Lab Technician to join our growing team.

Job Summary:
The Medical Assistant and Lab Technician will provide both administrative and clinical support to medical professionals within the medical spa. This role involves assisting with treatments, performing lab-related tasks, managing client records, and maintaining the overall efficiency of the clinic. The ideal candidate will be experienced in both medical assistance and laboratory procedures, bringing a well-rounded skill set to support their medical and aesthetic treatments.

Key Responsibilities:

Clinical Support:

  • Assist medical professionals with IV therapy, aesthetic treatments, and wellness procedures.
  • Prepare clients for treatments, ensuring comfort and understanding of procedures.
  • Take and record vital signs, medical histories, and monitor clients during and post-treatment.
  • Draw blood and collect specimens for lab tests as needed.
  • Perform routine lab tests and ensure proper handling of samples.
  • Provide post-treatment care instructions and assist with follow-up communications.
  • Maintain sterile environments by adhering to infection control and safety protocols.

Laboratory Duties:

  • Perform venipuncture and other specimen collection techniques.
  • Prepare and process lab samples for in-house testing or send-outs to external labs.
  • Ensure proper labeling, documentation, and storage of all laboratory samples.
  • Calibrate and maintain laboratory equipment to ensure accurate and timely results.
  • Follow all regulatory and safety guidelines related to laboratory practices.

Administrative Duties:

  • Schedule and confirm client appointments using the medical spa's booking system.
  • Maintain and update client medical and lab records, ensuring confidentiality and accuracy.
  • Handle client inquiries via phone, email, and in-person regarding medical and aesthetic services.
  • Process payments, manage transactions, and provide detailed treatment and lab reports to clients.

Client Care:

  • Greet clients warmly and ensure they are comfortable and well-informed about their treatments.
  • Address client questions and concerns with professionalism and empathy.
  • Educate clients on pre- and post-treatment care, wellness protocols, and product usage.

Inventory and Supplies:

  • Monitor and manage the inventory of medical and laboratory supplies and equipment.
  • Order and restock supplies as necessary to ensure efficient clinic operations.
  • Ensure treatment and lab rooms are fully stocked and equipment is properly maintained.

Safety and Sanitation:

  • Adhere to all safety, sanitation, and infection control protocols.
  • Ensure that all treatment rooms, lab areas, and medical equipment are cleaned and sterilized according to standards.
  • Properly dispose of medical waste and ensure lab samples are handled safely and in compliance with guidelines.

Team Collaboration:

  • Work closely with medical professionals, aestheticians, and administrative staff to provide comprehensive client care.
  • Assist with special events, promotions, and marketing activities as required.
  • Communicate effectively with management regarding client feedback, inventory needs, or any operational issues.

Qualifications:

  • High school diploma or equivalent; completion of a certified Medical Assistant program.
  • Certification in phlebotomy or experience with blood draws and specimen handling.
  • Current Medical Assistant certification (CMA, RMA, or equivalent) preferred.
  • Experience working in a medical or aesthetic setting, with familiarity in IV therapies, is highly desirable.
  • Proficiency in electronic medical records (EMR) systems, lab management, and scheduling software.
  • Knowledge of HIPAA and OSHA regulations for both clinical and lab environments.
  • Strong communication, organizational, and multitasking skills.
  • Ability to thrive in a fast-paced, client-focused setting.
  • Professional appearance and demeanor.

Benefits:

  • Competitive salary
  • Employee discounts on spa services and products
  • Health and wellness benefits
  • Opportunities for career advancement
  • Supportive and dynamic work environment

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